Technical support in Russia is inaccessible.

[Vlad]

Hello!

Recently I got Farming Simulator 2013 through Steem.
I established and tried to play it, but far from it. Game persistently refuses to work with NVIDIA GTX 680M.
I tried different ways to force game to work hard at the discrete video adapter. And I updated drivers more than once, and in the NVIDIA control panel the preferable video adapter exposed that doesn't help. Game persistently uses the integrated video subsystem of Intel HD 4000.

I tried to get Russian-speaking technical support, but "1C Softklab" refused. Steem has the incorrect reference to technical support
Farming Simulator 2013.

Therefore I have a question: "Where to me to address what to get technical support on this product?"

If that, excuse, I use the electronic translator.