GAME BLACK SCREEN

oldtimer927
Posts: 65
Joined: Tue Jun 25, 2013 1:03 pm

GAME BLACK SCREEN

Post by oldtimer927 »

Can anyone give me suggestions as to what's going wrong. The game works fine but just all of a sudden it will black screen and go back to the computer desktop the giants icon is on the tool bar at the bottom of the screen, I click on the icon and the game resumes works fine but does the same thing after about 10 to 15 minutes of play time. it does this over and over, thanks, happy farming. :-)
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FocusTechSupport
Focus Home Interactive
Posts: 183
Joined: Tue Sep 11, 2012 12:22 pm

Re: GAME BLACK SCREEN

Post by FocusTechSupport »

Please post your hardware configuration:

1. Press the keys WINDOWS (bottom left) and R.
2. Type DXDIAG and click the button OK from the Run window.

System tab: Windows version, processor model (Processor) and the amount of RAM memory (Memory).
Display tab: name of the graphics controller (Name) and the driver date (Date).
Audio tab: name of the audio controller (Name) and the driver date (Date).
TECHNICAL SUPPORT
FOCUS INTERACTIVE TEAM
criss20ster
Posts: 277
Joined: Tue Feb 07, 2012 8:17 pm

Re: GAME BLACK SCREEN

Post by criss20ster »

I join up for the problem

my configuration
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DxDiag.txt
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oldtimer927
Posts: 65
Joined: Tue Jun 25, 2013 1:03 pm

Re: GAME BLACK SCREEN

Post by oldtimer927 »

win8 64 bit 6.2 build 9200, AMD a8 6500 apu with radon (tm) HD graphics, system model 5w-164, bios 80.46, memory 8192 mb, display amd radon HD 8570D display type full
total mem 4180 mb, display mode 1920 x 1080 32 bit 60 Hz, drv version 12.102.1.1000, date 3/20/2013, sound, didital output (s/pdif) (idt high def audio, id - 100, type- WDM
driver name - stwrt 64 sys, version 6.10.6482.0000 English, date 6/4/2013, provider idt, Thanks for trying to help
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