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How to redownload game from mac to pc
Posted: Mon Dec 29, 2014 9:37 pm
by wisco123
I bought farming simulator 2013 on the app store on my macbook. But now i have a pc and want to play it again. How can i redownload this game since i have already paid for the game.
Re: How to redownload game from mac to pc
Posted: Mon Dec 29, 2014 9:52 pm
by Der_Tod
Welcome, I think your only chance is to send an e-mail to "
customer-support@giants-software.com", describing your problem and give the following informations (as far as possible):
Which Game/DLC ( Version )
Productkey (you don't have one from the AppStore)
Where did you buy it (online or shop)
Proof of payment: if you bought online proof of payment (e. g. Paypal) and mail address where the product key was sent to; if you bought in a shop copy of sales slip.
Normally you will get help within a couple of hours.
Don't post any of these informations here in the forum!
Regards
Der_Tod
Re: How to redownload game from mac to pc
Posted: Mon Dec 29, 2014 9:55 pm
by don_apple
If you had bought the game directly from Giants youwold be able to simply download the Windows version via their eshop, but since you bought it via the Mac AppStore there is no such option. You could try contacting Giants Support using the appropriate addres for your region listed at
http://www.farming-simulator.com/contact.php?lang=en and ask them if they are willing to exchange your Mac version for the Windows version.
Regards,
don_apple
P. S.: Since Farming Simulator 15 is out already you could also just buy that.