purchases do not work

Ambra Bussu
Posts: 3
Joined: Mon Jun 20, 2016 11:24 am

purchases do not work

Post by Ambra Bussu »

Hello!
I write from Italy. I write with "Google Translator", so I apologize for mistakes. :blushnew:
I tried to buy the "Farming Simulator 15" game, or the "Gold Add-On", I tried many times these purchases for three days, but did not work. Only appears the message: "Your purchase could not be completed" without an explanation for the failure or an error code. :frown:
For payment I use a prepaid credit card VISA. I used this credit card in January, to buy "Farming Simulator 15" for my son, so this card is suitable.
I would buy the same game that I gave to my son with a different email address to give the game to a cousin. Also I would like to buy 2 "Gold add-on", one for each child.
Does anyone know if purchases are down?
Someone has a problem like mine?
Has anyone had these problems?
What could be the cause of these problems? :confusednew:
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Der_Tod
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Joined: Fri Nov 07, 2014 9:51 am
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Re: purchases do not work

Post by Der_Tod »

I think you should contact support@giants-software.com

Regards
Der_Tod
Wenn der Tod kommt, ist Sense.
JohnDeere318
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Re: purchases do not work

Post by JohnDeere318 »

That is what I told him the other post, plus this should have been in the Farming Simulator 15 section, not in the Farming Simulator 2013 section.
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