A. PLEASE UPDATE THE DRIVERS OF YOUR GRAPHICS CARD:
To find what graphics card you have:
1. Press the keys WINDOWS (bottom left) and R from the Desktop of Windows.
2. Type DXDIAG and click the button OK from the Run window.
3. Click the buton No then click the tab Display.
4. The name of the graphics card is displayed in 'Name:' under 'Device'.
If you have an ATI RADEON HD or an AMD RADEON HD graphics card:
1. Click http://support.amd.com/en-us/download/auto-detect-tool
2. Click 'Download' under DOWNLOAD LINK from AMD Driver Autodetect.
3. Save the application amddriverdownloader.exe.
4. Once the download done, run the application amddriverdownloader.exe and follow the instructions.
AMD Driver Autodetect detects your graphics card and Windows operating system.
If there is a new driver, the tool will download it with a click of a button and start the installation process.
If you have a NVIDIA GEFORCE graphics card:
1. Click http://www.geforce.com/drivers
2. Click the button DOWNLOAD under Automatic Driver Updates.
3. Save the application GeForce Experience.
4. Once the download done, run the application.
5. Once installed, run GeForce Experience in order to update automatically the drivers of the graphics card.
B. PLEASE RESET THE SETTINGS OF FARMING SIM 15:
1. Open Documents (My Documents).
2. Open the folder My Games and delete the folder FarmingSimulator2015.
3. Run Farming Sim 15.
C. IF THE PROBLEM PERSISTS, PLEASE CREATE A TOPIC AND POST YOUR CONFIGURATION:
1. Press the keys WINDOWS (bottom left) and R from the Desktop of Windows.
2. Type DXDIAG and click the button OK from the Run window.
System tab: Windows version, processor model (Processor) and the amount of RAM memory (Memory).
Display tab: name of the graphics controller (Name) and the driver date (Date).
Audio tab: name of the audio controller (Name) and the driver date (Date).
Problem: Crash/Black Screen/No Picture/No Colors
2 posts
Page 1 of 1
- FocusTechSupport
- Focus Home Interactive
- Posts: 183
- Joined: Tue Sep 11, 2012 12:22 pm
Problem: Crash/Black Screen/No Picture/No Colors
TECHNICAL SUPPORT
FOCUS INTERACTIVE TEAM
FOCUS INTERACTIVE TEAM
Re: Problem: Black screen or no picture
Also: blackscreen issues (except the one here at the top: http://farming-simulator.com/faq.php) are fixed when you properly update your graphics cards drivers because they are outdated.
ATI/AMD users download this tool to check your driver and update it:
http://support.amd.com/en-us/download/auto-detect-tool
NVIDIA users go here:
http://www.nvidia.com/Download/index.aspx
Either select the proper GFX card you have or try the auto search if you are unsure.
Best
Marc
ATI/AMD users download this tool to check your driver and update it:
http://support.amd.com/en-us/download/auto-detect-tool
NVIDIA users go here:
http://www.nvidia.com/Download/index.aspx
Either select the proper GFX card you have or try the auto search if you are unsure.
Best
Marc
2 posts
Page 1 of 1