Saitek wheel disconnecting ...

Buzz2112
Posts: 79
Joined: Sat Oct 19, 2013 11:16 pm

Re: Saitek wheel disconnecting ...

Post by Buzz2112 » Mon Jul 25, 2016 2:58 am

Try this...in you OS power settings, 'm not even sure if you're using Win 7 or 10 or mac, make sure that your OS is not turning off the power to you're USB ports, an energy saving thing with window 10 I know of, I had a problem with it turning off certain USB devices when I wasn't using them.
You don't have to be a farmer to be outstanding in your field. But it helps.

User avatar
W1der
Posts: 2727
Joined: Wed Jan 13, 2016 7:53 pm
Location: SWEDEN

Re: Saitek wheel disconnecting ...

Post by W1der » Mon Jul 25, 2016 8:58 am

Buzz2112 wrote:Try this...in you OS power settings, 'm not even sure if you're using Win 7 or 10 or mac, make sure that your OS is not turning off the power to you're USB ports, an energy saving thing with window 10 I know of, I had a problem with it turning off certain USB devices when I wasn't using them.
I looked in to this, when reading about it the first time I had the problem.
But that seems to be a Win specific problem.

I have found that the problem is triggered from turning the wheel ... there seems to be a "wear" and something has a loose connection.
Have been able to reproduce the problem on a device testing application.
Everything works fine until I start turning the wheel ... then boom ... it all drops dead and needs to be reconnected to work again.

I find it strange that we do not see a lot of these reports though ...
As this is my third wheel with the same problem, with the error occurring after about using the wheel around 150 hours or so (that is not very much playtime!?).
[Win10] Intel i7-6700K 4.0GHz / GTX1070 Dual OC 8GB GDDR5 / 32GB 2133MHz DDR4 SDRAM

User avatar
W1der
Posts: 2727
Joined: Wed Jan 13, 2016 7:53 pm
Location: SWEDEN

Re: Saitek wheel disconnecting ...

Post by W1der » Tue Jul 26, 2016 11:55 am

Ones again my retailer shows proof of outstanding customer service ...
They received the broken wheel on Friday last week and I Will have a new one delivered to me later today ... *thumbsup*
[Win10] Intel i7-6700K 4.0GHz / GTX1070 Dual OC 8GB GDDR5 / 32GB 2133MHz DDR4 SDRAM

Marcel52
Posts: 11
Joined: Wed Jun 17, 2015 1:31 am

Re: Saitek wheel disconnecting ...

Post by Marcel52 » Thu Jul 28, 2016 4:23 pm

I have received an new steering wheel and I give it an try when fs17 is coming out, I hope they have fix the prob but we will see.

User avatar
W1der
Posts: 2727
Joined: Wed Jan 13, 2016 7:53 pm
Location: SWEDEN

Re: Saitek wheel disconnecting ...

Post by W1der » Sun Aug 21, 2016 10:28 am

Oh ... here we go again.
I am almost starting to loose count ... I think I am on the 4th controller with the same issue ... what is going on!? ... :confusednew:

I think this controller is amazing ... but this is starting to get really annoying!

I have only seen a few posts from people with the same problem ...
But as this is the 4th controller, with the same issue, it is hardly a question of "bad luck"!?
... Why isn´t there more "complaints"?

Based on what I am experiencing I am afraid that Saitek will "drop" this controller (because this must be an expensive product for them, if everyone single one they made so far, is breaking down).

I was planning on doing some YT clips about the controller with FS17 ...
But I would not feel comfortable with promoting this, if the problem is not solved.

If any one from Giants is reading this ... please comment or contact me.
The controller ads so much to the gaming experience ... But this can not go on ... :neutralnew:
[Win10] Intel i7-6700K 4.0GHz / GTX1070 Dual OC 8GB GDDR5 / 32GB 2133MHz DDR4 SDRAM

User avatar
W1der
Posts: 2727
Joined: Wed Jan 13, 2016 7:53 pm
Location: SWEDEN

Re: Saitek wheel disconnecting ...

Post by W1der » Sun Aug 21, 2016 2:52 pm

I just realized that the controller is "out of stock" at my retailers web site ...

Possibly this means I will be getting a wheel from another batch this time around.
Hopefully the new one will work better ... *fingers crossed*
[Win10] Intel i7-6700K 4.0GHz / GTX1070 Dual OC 8GB GDDR5 / 32GB 2133MHz DDR4 SDRAM

MonikaXxx
Posts: 2
Joined: Sat Aug 27, 2016 9:34 am

Re: Saitek wheel disconnecting ...

Post by MonikaXxx » Sat Aug 27, 2016 10:08 am

Oh, hello, fellow unlucky Saitek owner! ;)
My story is similar to yours, I'm on my third replacement set now, but on a Windows machine. Exactly same issues, I bought mine from a vendor in Germany and I'm in Finland, so I have gotten my replacements via Saitek/MadCatz directly. They have been really quick with replacements. But I'd have hoped the later versions of hardware would have this fixed.

Or maybe we just play too much, and no one else logs the same hours as we do, heh

User avatar
W1der
Posts: 2727
Joined: Wed Jan 13, 2016 7:53 pm
Location: SWEDEN

Re: Saitek wheel disconnecting ...

Post by W1der » Sat Aug 27, 2016 10:20 am

MonikaXxx wrote:Oh, hello, fellow unlucky Saitek owner! ;)
My story is similar to yours, I'm on my third replacement set now, but on a Windows machine. Exactly same issues, I bought mine from a vendor in Germany and I'm in Finland, so I have gotten my replacements via Saitek/MadCatz directly. They have been really quick with replacements. But I'd have hoped the later versions of hardware would have this fixed.

Or maybe we just play too much, and no one else logs the same hours as we do, heh
I actually found a topic on this on another forum ... we are NOT alone!
However ... I see that the controller has been "out of stock" at my retailer and the next one I get in return, will hopefully be from a "new batch" ...
I guess will find out in about 100-150 hours of gameplay if there has been any improvements ... *thumbsup*

I am not getting my hopes up ... as I am currently looking for other options ... :neutralnew:

Take a look att this setup ... :mrgreen:
https://www.youtube.com/watch?v=eApXwfn ... GE&index=1
[Win10] Intel i7-6700K 4.0GHz / GTX1070 Dual OC 8GB GDDR5 / 32GB 2133MHz DDR4 SDRAM

User avatar
W1der
Posts: 2727
Joined: Wed Jan 13, 2016 7:53 pm
Location: SWEDEN

Re: Saitek wheel disconnecting ...

Post by W1der » Wed Sep 14, 2016 7:32 pm

An update ...

Still no wheel available ... my retailer has not gotten any word from Saitek, as to when they can expect the next delivery.
Knew that baby "backwards and out", from using it on a daily basis.
I am afraid it will take me some time to get used to it the way I was, ones I get it back.
Miss playing the game so much! ... I´s not the same with a joystick, or anything else, so at the moment I am on a "vacation" from my farm(s) ... :sadnew:
[Win10] Intel i7-6700K 4.0GHz / GTX1070 Dual OC 8GB GDDR5 / 32GB 2133MHz DDR4 SDRAM

User avatar
JohnDeere318
Posts: 6832
Joined: Thu Dec 10, 2015 2:49 am
Location: Iowa, USA
Contact:

Re: Saitek wheel disconnecting ...

Post by JohnDeere318 » Wed Sep 14, 2016 8:53 pm

W1der wrote:An update ...

Still no wheel available ... my retailer has not gotten any word from Saitek, as to when they can expect the next delivery.
Knew that baby "backwards and out", from using it on a daily basis.
I am afraid it will take me some time to get used to it the way I was, ones I get it back.
Miss playing the game so much! ... I´s not the same with a joystick, or anything else, so at the moment I am on a "vacation" from my farm(s) ... :sadnew:
I hear you loud and clear, when you get to a custom of things, it's hard to go back. Like me and Windows 10 & PS4's, can't go back to Windows 8.1 & PS3's. Farming Simulator 17, can't go back to Farming Simulator 15. :smileynew:
My PC specs: Click Here (Google Doc) :gamer: I also play FS17 on PS4.

How to post your log.txt
Farming Simulator Customer Support Center
I do NOT support via PM, please use the forum.

Johnnyboy90
Posts: 2
Joined: Mon Mar 27, 2017 9:55 pm

Re: Saitek wheel disconnecting ...

Post by Johnnyboy90 » Mon Mar 27, 2017 10:01 pm

Recently had the same problem over the last few days. Also found that it's very jittery in game. Took my wheel apart and found that if I moved the green wire that goes into the wheel itself it fixed the problem. It's not perfect but it's fixed the disconnecting problem. I'm no expert but it just looks like bad wiring and design

AGRICULTURALENGINEER
Posts: 9
Joined: Mon Jan 02, 2017 10:12 am

Re: Saitek wheel disconnecting ...

Post by AGRICULTURALENGINEER » Sun Jun 25, 2017 6:40 pm

Johnnyboy90 wrote:Recently had the same problem over the last few days. Also found that it's very jittery in game. Took my wheel apart and found that if I moved the green wire that goes into the wheel itself it fixed the problem. It's not perfect but it's fixed the disconnecting problem. I'm no expert but it just looks like bad wiring and design

My brothers wheel too has had this issue and upon removing the steeringwheel components, found a wire rubbed through on a fastening screw. Just in the process of solving it.

User avatar
Meckel34
Posts: 1573
Joined: Thu Sep 04, 2008 9:19 pm
Location: Twistetal
Contact:

Re: Saitek wheel disconnecting ...

Post by Meckel34 » Sun Jun 25, 2017 8:31 pm

Write to Logitech or call them. It´s an USB-Cable inside the wheel, wich has broken. I had this already, too.
The wheel will mostly changed by Logitech and you become a new one...

(Sorry for my bad english :blushnew: )
MfG
Meckel34

Alle LS- Versionen, alle DLC's, alles 2x. Mobil LS 14, 16, DC, SRS

AGRICULTURALENGINEER
Posts: 9
Joined: Mon Jan 02, 2017 10:12 am

Re: Saitek wheel disconnecting ...

Post by AGRICULTURALENGINEER » Tue Aug 29, 2017 7:43 am

Meckel34 wrote:Write to Logitech or call them. It´s an USB-Cable inside the wheel, wich has broken. I had this already, too.
The wheel will mostly changed by Logitech and you become a new one...

(Sorry for my bad english :blushnew: )
Will they replace it even if it was preordered upon release (basically because of its age) ??

User avatar
W1der
Posts: 2727
Joined: Wed Jan 13, 2016 7:53 pm
Location: SWEDEN

Re: Saitek wheel disconnecting ...

Post by W1der » Tue Aug 29, 2017 7:56 am

AGRICULTURALENGINEER wrote:
Meckel34 wrote:Write to Logitech or call them. It´s an USB-Cable inside the wheel, wich has broken. I had this already, too.
The wheel will mostly changed by Logitech and you become a new one...

(Sorry for my bad english :blushnew: )
Will they replace it even if it was preordered upon release (basically because of its age) ??
Saitek offered a two year warranty on the product ...
[Win10] Intel i7-6700K 4.0GHz / GTX1070 Dual OC 8GB GDDR5 / 32GB 2133MHz DDR4 SDRAM

Post Reply