Game Activation Exceeded

1t5_Luc1f3r
Posts: 12
Joined: Tue Oct 29, 2013 11:23 am

Game Activation Exceeded

Post by 1t5_Luc1f3r »

I sent a request email some 24 hours ago to have my fs15 purchases reset so I could play the game and no one has yet replied, whats going on, why is this the case, this is beyond a joke.....
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W1der
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Re: Game Activation Exceeded

Post by W1der »

1t5_Luc1f3r wrote:I sent a request email some 24 hours ago to have my fs15 purchases reset so I could play the game and no one has yet replied, whats going on, why is this the case, this is beyond a joke.....
Not that I contact Giants support "every day" ... but the few times I had to, they responded swiftly.
In my opinion 24 hours is not that long actually ... I would say that any customer support that respond to an email, within 48 hours, is doing a great job!

I suggest you send them a "friendly reminder" ... *thumbsup*
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1t5_Luc1f3r
Posts: 12
Joined: Tue Oct 29, 2013 11:23 am

Re: Game Activation Exceeded

Post by 1t5_Luc1f3r »

In the past I have received an email within the hour resetting my activations, have sent 2 emails now in the last 24 hrs so posted here to see if anything untoward may have happened like their systems are down or something.....
JohnDeere318
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Re: Game Activation Exceeded

Post by JohnDeere318 »

Their systems aren't down, you have to go here to get your key back: viewtopic.php?f=829&t=44642

Do NOT post this stuff on the forum!!! :)
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