How many computers?

[Pfolsgrofb]

I bought the cd from Walmart and when I downloaded it, it required the product key on the box. Can I download this on another computer? Or do I just get one? What happens if I buy a new computer?

[danielhawkins]

Nope. 1 CD = 1 game on 1 PC. I think it can be reinstalled up to 3 times before you have to get your key reactivated.
If you buy a new PC i think you may also need your key reactivated. You can do this by contacting Giants support.

Provide this info if you ever have any problem with your key.
Send an e-mail to "customer-support@giants-software.com", describing your problem and give the following informations (as far as possible):
Which Game/DLC (DVD/Download)
Productkey
Where did you buy it (online or shop)
Proof of payment: if you bought online proof of payment (e. g. Paypal) and mail address where the product key was (in your case should be) sent to; if you bought in a shop copy of sales slip.

Don't post any of these informations here in the forum!

[Pfolsgrofb]

Does reactivation cost money?

[Der_Tod]

Does reactivation cost money?

No, it doesn't.

Regards
Der_Tod

[Pfolsgrofb]

How do I do it if the game was gifted to me. Therefore I don't have a receipt?

[DanRan]

You just said you bought it, so that should not be a problem

[Pfolsgrofb]

Yeah I know I was there with them. But they bought it for me. Therefore they have the receipt.

[mayoollie]

This is why you should only buy products from Steam or similar.

[Pfolsgrofb]

True... I guess if I have to buy it again I may... Idk

[danielhawkins]

Yeah I know I was there with them. But they bought it for me. Therefore they have the receipt.

Ask them for the receipt!

[Pfolsgrofb]

Yeah I know I was there with them. But they bought it for me. Therefore they have the receipt.

Ask them for the receipt!

Can't get it anymore.

[danielhawkins]

Well looks like you will have to buy a new game if you were ever to need the key re-activated.

[Balldrick]

Steam you bought the game be in the libary and down load it. Even remembers dlc as well. Only think remember your login details.

[tom42728]

I have not had a problem as of yet .. had to change comps a couple of times along with a couple of hard drive failures which comes to around a dozen or so times have had to reinstall and activate mine ... I have digital download from giants though so not sure if same as DVD version or not

one thing that has been said many times is you cannot play MP on more than 1 machine at a time and this does make sense