Introducing the Community Manager Lisertan

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Amboss
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Introducing the Community Manager Lisertan

Post by Amboss »

Hello,

If you’ve kept an eye on the job listings on our GIANTS Software website recently then you might have seen that we were looking for a Community Manager. This forum is important for us, as well as the communication via social media channels. With the Community Manager as dedicated contact this will now become more organised and understandable for both sides – you and us. Other GIANTS employees will continue to read threads and post here too, the Community Manager will coordinate this process though and can point everyone towards things that he or she should keep an eye on.

From now on Lars Malcharek alias Lisertan, who’s already gathered years of experience as Community Manager in the videogames industry, will dig through the threads here, collect your feedback and find answers to your questions.

However I think it’s important to point out that this does not mean that Lars will have (or can give) an answer to EVERYTHING (e.g. the typical “When will we get XYZ?” questions when it’s just not decided or ready for an announcement yet) but he can and should be seen as your advocate. As much as he will deliver official information, he will also report back to the rest of the team what you like, wish or dislike.

Please give him some time to adjust himself. After our talk yesterday I feel like we have to set him loose though and let him post on the forums otherwise I fear the excitement will make him explode!

Ok, Lars! It’s your turn to introduce yourself.
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Lisertan
GIANTS Software | Community Manager
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Re: Introducing the Community Manager Lisertan

Post by Lisertan »

Ok, time to say hello.

Hello :)

I’m Lisertan (aka Lars) and I’m the newest addition to the GIANTS family. I’m 38 years old and I’ve grown up in Duisburg/Germany. One could say I was born with a controller in my hand (does anyone remember the Atari 2600 or the Commodore C64? Well.. I do), so when I got the chance to work in gaming as well, I took it. I started back in 2008 as a Community Manager and I’ve worked on various MMORPGs since then.

Duisburg is a rather big town in Germany, so my childhood wasn’t exactly dominated by farming, but I always loved the huge machines, so I started playing Farming Simulator. When I saw the CM position popping up on the GIANTS website, I couldn’t resist and applied – well and here I am.

You’ll see more from me over the next days and weeks, but please give me a little time while I get the hang of the community. I’ll be your voice here at GIANTS and I’ll be GIANTS voice here in the forums and I follow a simple rule: No ********! I’ll always be honest with you guys, even if that means my answers might be „I don’t know“ or „sorry, I can’t talk about this right now“.

I’m looking forward to talking to you all in the future.

Cheers
Lars ‚Lisertan‘ Malcharek
Lars 'Lisertan' Malcharek
Community Manager

History is on the move, Captain. Those who cannot keep up will be left behind, to watch from a distance. And those who stand in our way will not watch at all."
―Grand Admiral Thrawn to Captain Gilad Pellaeon
canadafarms
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Re: Introducing the Community Manager Lisertan

Post by canadafarms »

Welcome Lisertan *thumbsup*

It will be nice to have someone around who can answer questions on Giants behalf :smileynew:

Yes I do remember the Commodore 64 and the Atari :lol:
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Lisertan
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Re: Introducing the Community Manager Lisertan

Post by Lisertan »

Haha, good old times.

I'll do my best to find the answers you guys need. :)
Lars 'Lisertan' Malcharek
Community Manager

History is on the move, Captain. Those who cannot keep up will be left behind, to watch from a distance. And those who stand in our way will not watch at all."
―Grand Admiral Thrawn to Captain Gilad Pellaeon
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Re: Introducing the Community Manager Lisertan

Post by JohnDeere318 »

Hello Listertan! Welcome to the community! :mrgreen: Glad to have you here, and awesome that you are an English speaker as well! Will you be on more often? :)
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Lisertan
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Re: Introducing the Community Manager Lisertan

Post by Lisertan »

I'll be here as often as possible. I'll keep an eye on the Forums as well as our Social Media channels. So yeah, you'll see me quite often for sure.
Lars 'Lisertan' Malcharek
Community Manager

History is on the move, Captain. Those who cannot keep up will be left behind, to watch from a distance. And those who stand in our way will not watch at all."
―Grand Admiral Thrawn to Captain Gilad Pellaeon
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Re: Introducing the Community Manager Lisertan

Post by JohnDeere318 »

Lisertan wrote:I'll be here as often as possible. I'll keep an eye on the Forums as well as our Social Media channels. So yeah, you'll see me quite often for sure.
That's wonderful! :biggrin2: *thumbsup*
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RODHA
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Re: Introducing the Community Manager Lisertan

Post by RODHA »

First of all welcome Lisertan *thumbsup*

I hope you'll enjoy your time with us and Giants.

In the mean time I'm personally very happy to hear that a very experienced specialist has been assigned to a very important task.
At last I feel that I can be sure any topic or post I'm citing Giants or a problem will be read and evaluated even if my topic/post is left un-replied.
Although replies are important for us as they assure that you've seen our comments/complaints/questions, etc. the real thing is the action.
As long as I know there will always be someone capable of and authorized to take action I can live without replies.

Please do not get me wrong on this one, although I'm relatively new to this game and these forums, because of my age (38) I've seen a lot of forums and administrations. I think this forum and its administrative members are one of the best in this regard. All that was needed is some organising and planning in order to keep Giants as up to date as possible about our expectations and complaints.

Thank you for your patience on my long post.

Have a very good and peaceful time among us *thumbsup*
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Lisertan
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Re: Introducing the Community Manager Lisertan

Post by Lisertan »

Thank you :)

I have to agree with you on the community here. I've been reading the forums for quite some time now and I like how calm and friendly the community is (well... most of the times). One of the main reasons, why I really wanted to work for GIANTS is exactly this. I've seen huge communities and I've seen a lot of hate and rage and I think it will be nice to be part of a community where people show some respect for their fellow players and try to help them. We all want the same thing in the end: A game we can enjoy, that's why I don't understand all the hate in other forums.

38 is a great age btw ;)
Lars 'Lisertan' Malcharek
Community Manager

History is on the move, Captain. Those who cannot keep up will be left behind, to watch from a distance. And those who stand in our way will not watch at all."
―Grand Admiral Thrawn to Captain Gilad Pellaeon
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RODHA
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Re: Introducing the Community Manager Lisertan

Post by RODHA »

Lisertan wrote:Thank you :)38 is a great age btw ;)
Well, it is fine.
40 is the real nightmare :mrgreen:

God, how on earth 40 years has passed :confusednew:
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Re: Introducing the Community Manager Lisertan

Post by JohnDeere318 »

I agree Lisertan, I think this forum is getting way better since a few months ago. *thumbsup*
Last edited by JohnDeere318 on Tue Mar 14, 2017 4:28 pm, edited 1 time in total.
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Amboss
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Re: Introducing the Community Manager Lisertan

Post by Amboss »

RODHA wrote:
Lisertan wrote:Thank you :)38 is a great age btw ;)
Well, it is fine.
40 is the real nightmare :mrgreen:

God, how on earth 40 years has passed :confusednew:
Welcome to the club! Last Saturday I thought about clubbing again then ended up back home after one beer :D

(Ok, maybe it was still the jetlag. I have an excuse)
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Re: Introducing the Community Manager Lisertan

Post by Tobse82 »

@Lisertan: welcome!

One initial Question: John Deere or Fendt???

(Remember: There's only one correct answer, to not getting beaten up :D )

just joking :mrgreen:
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Lisertan
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Re: Introducing the Community Manager Lisertan

Post by Lisertan »

Tobse82 wrote:@Lisertan: welcome!

One initial Question: John Deere or Fendt???

(Remember: There's only one correct answer, to not getting beaten up :D )

just joking :mrgreen:
I'm not crazy enough to respond to this. I fend(t) off this question.
Lars 'Lisertan' Malcharek
Community Manager

History is on the move, Captain. Those who cannot keep up will be left behind, to watch from a distance. And those who stand in our way will not watch at all."
―Grand Admiral Thrawn to Captain Gilad Pellaeon
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DukaSoft
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Re: Introducing the Community Manager Lisertan

Post by DukaSoft »

Welcome aboard Lisertan. :hi:

Looking forward to getting some more support from you guys *thumbsup*
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