Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Richard Dower
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Richard Dower » Mon Mar 04, 2019 4:25 pm

Guil wrote:
Sat Mar 02, 2019 9:23 am
Galway and Dublin I think.
I'm from Limerick :biggrin2:

Richard Dower
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Richard Dower » Mon Mar 04, 2019 4:27 pm

Lisertan wrote:
Fri Mar 01, 2019 10:51 am
Hey guys,

as promised, a new Community Dude for all of you. Chris "O5-Chris" Stumpfer will be your Community Coordinator and will take care of your questions and feedback from now on.

He will write some lines himself to say hi.

Give him a day or two to get used to us ;)

Cheers
Lis
Hopefully he'll be more available and communicate better with paying customers.

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ltl.vamp
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by ltl.vamp » Mon Mar 04, 2019 4:30 pm

Richard Dower wrote:
Mon Mar 04, 2019 4:27 pm
Hopefully he'll be more available and communicate better with paying customers.
Let's confirm it:
O5-Chris wrote:
Mon Mar 04, 2019 4:19 pm
Image
:mrgreen:
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Richard Dower
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Richard Dower » Mon Mar 04, 2019 4:46 pm

ltl.vamp wrote:
Mon Mar 04, 2019 4:30 pm
Richard Dower wrote:
Mon Mar 04, 2019 4:27 pm
Hopefully he'll be more available and communicate better with paying customers.
Let's confirm it:
O5-Chris wrote:
Mon Mar 04, 2019 4:19 pm
Image
:mrgreen:
*thumbsup*

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O5-Chris
GIANTS Software | Community Coordinator
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by O5-Chris » Mon Mar 04, 2019 5:03 pm

Curse your sudden but inevitable betrayal, vamp!
Community Coordinator - Professional Wolf - Typer of Keys

mirceast19
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by mirceast19 » Mon Mar 04, 2019 7:26 pm

Guil wrote:
Mon Mar 04, 2019 12:35 am
mirceast19 wrote:
Sun Mar 03, 2019 11:21 pm


What is the tone that you dont like in this true story?
You can have your opinion but that doesn't mean you can be so insulting every time you post here. As I said previously, change it or action will be taken.
I dont feel I insult anyone. If someone feels insulted, I apologize, but that was not my intention. What is offensive in my words?

I do not insult, but I bought a product and I expect someone to answer and solve things. I am to blame if it does not work as it should and if nobody respond? What upsets my words?

You do what you want, but if you just moderate forums and words, without solving initial problem, you do not solve anything. Good luck with this! I really dont want to upset anyone, but someone - who has buttons up there - must feel responsible and do the right things. Fast.

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Guil
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Guil » Mon Mar 04, 2019 7:39 pm

I don't work for Giants or on the game so don't have any insight into anything in that regard but I do know that the patch will be out before the DLC.

Benpe
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Benpe » Mon Mar 04, 2019 9:37 pm

Guil wrote:
Mon Mar 04, 2019 7:39 pm
I don't work for Giants or on the game so don't have any insight into anything in that regard but I do know that the patch will be out before the DLC.
And why can't they communicate with payers (customers) on a normal platform ??

Isn't it strange that the moderator has more posts than forum members? I wonder why? Because it's all right? Is everyone aware of the information they need? I know someone has just come, but there will be no change for a man.

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Guil
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Guil » Mon Mar 04, 2019 9:42 pm

What exactly do you mean by forum members? Normal members or Giants? I had probably over 3000 posts before I became a moderator.

Benpe
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Benpe » Mon Mar 04, 2019 9:59 pm

At this moment you are more moderated by what? Whether? Why are there many dissatisfied customers? Why ca. every second topic is dissatisfied (about 4 months after the release). The problem is not always the problem, but because nobody knows anything.

Excessive Example:
You buy a new car. The first road goes wrong with the car. It brings you back. It takes 2-3 months. We will fix it and it will be good. Time is telling, at least they would say something about the situation, the brake is good, but the engine is not starting. This will be improved, it will be good next week, etc. ... But no one says anything, but new and new customers' cars are constantly being repaired, only you are not told you are ready.

This is nothing more than dealing with customers. Get out of what you want or know.

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Guil
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Guil » Mon Mar 04, 2019 10:06 pm

Sorry I don't understand the first question.

Benpe
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Benpe » Mon Mar 04, 2019 10:11 pm

*Now, why are there many moderation on the forum?

ekeenan
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by ekeenan » Tue Mar 05, 2019 3:42 am

I would like to say good luck to Chris. Hopefully he read the fine print very carefully before signing :biggrin2:

On a more serious note, I wonder if Giants policy would allow the more sharing of information such as this is where we are with the patch and these are the issues. With Chris on board, basic questions can be answered, but it seems the information we are asking for is not possible to share. I am sure it would be up to Chris's boss and his boss's boss to decide on what can be shared.

Ado239
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Ado239 » Tue Mar 05, 2019 2:24 pm

Richard Dower wrote:
Mon Mar 04, 2019 4:25 pm
Guil wrote:
Sat Mar 02, 2019 9:23 am
Galway and Dublin I think.
I'm from Limerick :biggrin2:
Well neighbour, Im over in Kerry
PS4 player. Case is ace but fear the Deere! *thumbsup*

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Guil
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Re: Introducing Community Coordinator Chris "O5-Chris" Stumpfer

Post by Guil » Tue Mar 05, 2019 4:19 pm

Lillie White here :biggrin2:

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