Dedicated Server doesn't properly save/backup

BrainZtorm
Posts: 1
Joined: Mon Mar 14, 2022 9:01 am

Re: Dedicated Server doesn't properly save/backup

Post by BrainZtorm »

I also have the very same problem, using Nitrado.
They also told me, they can't do anything about it, as the reason is unknown and probably a giants server software problem. this was months ago tho.
It's driving me nuts. It seems to run fine when I play alone but as soon as 2 or 3 people are on the server, it seems to crash very often and I find myself on an empty game the next day, needing to revert back to a backup some time in the middle of the day before, so all progress the afternoon and evening of the day before is gone again...
I hate that, we really need a statement by GIANTS and they need to put all ressources into fixing this.
lowe
Posts: 2
Joined: Wed Mar 02, 2022 9:27 am

Re: Dedicated Server doesn't properly save/backup

Post by lowe »

dfrom wrote: Wed Mar 09, 2022 1:21 pm
lowe wrote: Mon Mar 07, 2022 9:26 pm The FS19 Dedicated server has the same problem.

On my win 2019 server i removed these two updates,
KB5011267 (Cumulative Update Preview for .NET Framework 3.5, 4.7.2 and 4.8 for Windows Server 2019 for x64)
KB5010351 (Cumulative Update for Windows Server 2019 (1809) for x64-based Systems)

and its been stable for 3 days now.

Now i´m installing the updates again to see if its failing again.
Even if this solve the problem (at least for FS19) it would only affect self hosted servers. Most players use public hosters....
Edit: i don´t think hosters would rollback updates just for FS22, due to security reasons.

For my server (Nitrado atm - i switched to them, cause i thought it could be an issue with GPortal) i set the save interval to 15mins, and check on web api every time if a save was stored succesfully. If not, i restart directly an loose "only" 15 mins gameplay. But this is a pain in the ...

Its a shame that Giants don´t hand out any information about planned updates or a public list with known bugs. I mean it would be helpful to see that some bugs are known, instead of trying out if mods are the cause, reinstalling servers or switching provider. They could ad "working on it - no eta" or smth. just to inform the playerbase. In addition this would reduce the amount of support requests.
Installing the updates and the additional update. Looks to have fixed my issue with the selfhosted FS19 Server.

Its been running now for 5 days with only one player on and off, and a save every 6 hours
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joshmiller83
Posts: 79
Joined: Mon Nov 10, 2014 6:32 am

Re: Dedicated Server doesn't properly save/backup

Post by joshmiller83 »

We are having this same issue. For months now!

We have done all sorts of testing between most of us...

But 1 question... How many of you are using Player Position Saver mod?
Playing on PC the only system there is!
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joshmiller83
Posts: 79
Joined: Mon Nov 10, 2014 6:32 am

Re: Dedicated Server doesn't properly save/backup

Post by joshmiller83 »

If you are using Player Position Saver, read the first post here>
viewtopic.php?f=956&t=186734

Player Position Saver --> results in the game no longer being able to be saved
Playing on PC the only system there is!
Rade9559
Posts: 1
Joined: Wed May 04, 2022 2:04 pm

Re: Dedicated Server doesn't properly save/backup

Post by Rade9559 »

Hey all,

Carrying out some research on private game servers as part of my studies and was wondering if anyone would be up for a quick 15min call to discuss their experience picking a provider, setting up the server, why they would pick their own private server vs a public one, etc. Happy to offer a $25 / £20 e-voucher for your time!

If interested please message with your email and I’ll reach out!
FlyingMasterChef
Posts: 9
Joined: Fri Jul 01, 2022 5:30 am

Re: Dedicated Server doesn't properly save/backup

Post by FlyingMasterChef »

Is this issue still an issue? We switched to Nitrado and for the most part love it. But, recently started getting this in the logs and found there is NO savegame....this wouldn't *censored* so bad but several of us playing on a 12KM map and have about 50 hours each invested in building, designing AutoDrive courses, etc... There is NO savegame for it and I fear that we are about to be screwed out of all this work. Here is what we have in our log:

2022-07-31 09:59 Warning: Saving while already saving
2022-07-31 09:59 Info: [AD] ADUserDataManager: saved data for 2 users
2022-07-31 10:14 Warning: Saving while already saving
2022-07-31 10:14 Info: [AD] ADUserDataManager: saved data for 2 users
2022-07-31 10:29 Warning: Saving while already saving
2022-07-31 10:29 Info: [AD] ADUserDataManager: saved data for 2 users
2022-07-31 10:44 Warning: Saving while already saving
2022-07-31 10:44 Info: [AD] ADUserDataManager: saved data for 2 users
2022-07-31 10:59 Warning: Saving while already saving
2022-07-31 10:59 Info: [AD] ADUserDataManager: saved data for 2 users
2022-07-31 11:14 Warning: Saving while already saving
2022-07-31 11:14 Info: [AD] ADUserDataManager: saved data for 2 users
2022-07-31 11:29 Warning: Saving while already saving
2022-07-31 11:29 Info: [AD] ADUserDataManager: saved data for 2 users

Those 2 lines repeat many 100's of times!!!!! Not a clue what it means...

UGH!!!!

Greg
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joshmiller83
Posts: 79
Joined: Mon Nov 10, 2014 6:32 am

Re: Dedicated Server doesn't properly save/backup

Post by joshmiller83 »

Are you using Player Position Saver ?

If so you are screwed! :( You cannot do anything but reboot your server and start over from last backed up save!
Playing on PC the only system there is!
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joshmiller83
Posts: 79
Joined: Mon Nov 10, 2014 6:32 am

Re: Dedicated Server doesn't properly save/backup

Post by joshmiller83 »

There could also be other mods that cause this issue.

Saving while already saving is a SAVE GAME KILLER!
Playing on PC the only system there is!
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