[SOLVED] Frozen screen

Dirkfs
Posts: 6
Joined: Wed Mar 08, 2017 7:16 pm

[SOLVED] Frozen screen

Post by Dirkfs »

Since a few days my screen gets frozen after about 15 minutes of playing. I can still drive the tractors and hear the sounds but I can't see where I'm driving and what I'm doing. It is very annoying becouse I have to shut down the game everytime whitout saving so the progress gets lost. Does anyone know the cause of this problem and how to fix it?
User avatar
x Lethian x
Former GIANTS employee
Posts: 2190
Joined: Thu Mar 02, 2017 12:39 pm

Re: Frozen screen

Post by x Lethian x »

Hi, Dirkfs!

Please look at our "How to report a Bug"-topic at the beginning of this forum: We still need some info from your side. What platform are you playing on? Could you post your log file? Does this happen on a fresh savegame withour any mods installed? Are you running the latest game version?

Thanks!
How to report a BUG | How to post a log file | How to upload images
Dirkfs
Posts: 6
Joined: Wed Mar 08, 2017 7:16 pm

Re: [READ] Frozen screen

Post by Dirkfs »

I'm playing on windows 10 with the latest game version. The map where it happens is the normal sosnovka map which I have played just over 100 hours on and I use some mods. I don't know if the log file below is the right one...
GIANTS Engine Runtime 7.0.0 (14220) 64bit (Build Date: Feb 17 2017)
Copyright (c) 2008-2016, GIANTS Software GmbH (giants-software.com), All Rights Reserved.
Copyright (c) 2003-2016, Christian Ammann and Stefan Geiger, All Rights Reserved.
Application: FarmingSimulator2017
Main System
CPU: Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Memory: 8115 MB
OS: Windows NT 10.0 64-bit
Physics System
Version: 5.9.5
Thread(s): 2
Input System
Keyboard enabled
Mouse enabled
Gamepad/Joystick enabled
Force Feedback disabled
Name: Logitech Extreme 3D
Audio System
Driver: OpenAL
Version: 1.1
Device: Generic Software
Render System
Driver: Direct 3D 11
Card Vendor: Intel Corporation
Renderer: Intel(R) HD Graphics Family
Version: 10.18.15.4248 (4.8.2015)
Revision: 11
Feature level: DirectX 11 ON
Info: Effective window resolution 1360 x 768
Started 2 threads for threadpool 'Render threadpool'
Hardware Profile
Level: Custom Medium
View Distance Factor: 0.900000
Shadow Quality: 1.000000 Size: 2048 Filter-Size: 16
Shader Quality: 2
Skip Mipmaps: 0
LOD Distance Factor: 0.900000
Terrain LOD Distance Factor: 0.900000
Terrain Normal Mapping: Yes
Foliage View Distance Factor: 0.900000
Foliage Density: 0.400000
Volume Mesh Tessellation Factor: 1.500000
Tyre Tracks Segments Factor: 1.000000
Max. Number of Shadow Lights: 2
Max. Number of Lights: 512
Max. Number of Lights Per Cluster: 32
MSAA: 0
Farming Simulator 17
Version: 1.4.4.0 1.4.4RC8
Available Languages: en jp fr es ru it pt nl cs ct br tr ro kr
Language: nl
Time: 2017-06-28 11:04:26
Register configuration 'inputAttacherJoint'
Register configuration 'attacherJoint'
Register configuration 'frontloader'
Register configuration 'motor'
Register configuration 'baseColor'
Register configuration 'wheel'
Register configuration 'rimColor'
Register configuration 'design'
Register configuration 'designColor'
Register configuration 'vehicleType'
Game vehicle types loaded
Load dlc: pdlc_kuhnPack (Version: 1.1.0.0)
Load mod: FS17Contest_BSS_PS2 (Version: 1.0.0.0)
Load mod: FS17Contest_EicherG220 (Version: 1.0.0.0)
Load mod: FS17Contest_Farmpolder (Version: 1.0.1.0)
Load mod: FS17Contest_fordTWPack (Version: 1.0.0.0)
Load mod: FS17Contest_MF_Old_Generation (Version: 1.0.0.0)
Load mod: FS17Contest_newHolland_1X0_90 (Version: 1.0.0.0)
Load mod: FS17Contest_Sicma_Multigrind200_v1 (Version: 1.0.0.0)
Load mod: FS17Contest_SprayerAddon (Version: 1.0.0.0)
Load mod: FS17Contest_TajfunEGV80AHK_50k (Version: 1.0)
Load mod: FS17Contest_Valmet02 (Version: 1.0)
Load mod: FS17_8m_plato (Version: 1.0.0.0)
Load mod: FS17_Akpil_Bulwa_2 (Version: 1.0)
Load mod: FS17_Amazone_ZA (Version: 1.0.0.0)
Load mod: FS17_BiobeltzManureFork (Version: 1)
Load mod: FS17_Biobeltz_TR750 (Version: 1.1)
Load mod: FS17_Bjornholm_17 (Version: 1.0.0.1)
Load mod: FS17_brantnerDPW18000 (Version: 1.0.0.0)
Load mod: FS17_BresselundLadeBallengreiferv2 (Version: 2.0.0.0)
Load mod: FS17_BsMTrailer_Tipper70000 (Version: 1.0.0.2)
Load mod: FS17_BsM_Semi_Bale_50000 (Version: 1.0.0.0)
Load mod: FS17_BuyBales (Version: 1.0.0.0)
Load mod: FS17_CaseIH1455XL (Version: 1.0)
Load mod: FS17_challengerMT775EStealth (Version: 1.0.0.0)
Load mod: FS17_Cotech_BXXL (Version: 1.0.0.0)
Load mod: FS17_DCK_FollowMe (Version: 1.2.1.40)
Load mod: FS17_DeutzFahr5110TTV (Version: 1.0.0.0)
Load mod: FS17_Deutz_Agrostar_638 (Version: 2.0)
Load mod: FS17_dogfaceRootStorage (Version: 1.0.0.1)
Load mod: FS17_Drumard (Version: 1.0.0.3)
Load mod: FS17_Dubex_LiquidFertilizerTank (Version: 1.0.0.0)
Load mod: FS17_farmtechDurus2000 (Version: 1.0.0.0)
Load mod: FS17_FarmtechTDK900_50k (Version: 1.1)
Load mod: FS17_fendt900BlackBeauty (Version: 1.0.0.0)
Load mod: FS17_FendtFarmer30xLSA (Version: 1.0.0.1)
Load mod: FS17_FendtFarmer31xLSA (Version: 1.0.1.0)
Load mod: FS17_fendtHarvesterPackage (Version: 1.0.0.2)
Load mod: FS17_FlieglFlatbed (Version: 3.0.0.0)
Load mod: FS17_FlieglFlatbed_UAL (Version: 5.0.0.0)
Load mod: FS17_flieglPowerPro (Version: 1.0.1.0)
Load mod: FS17_flieglSTF25000VC (Version: 1.0.0.0)
Load mod: FS17_flieglTMK266Bull (Version: 1.0.0.0)
Load mod: FS17_flieglVFW10600 (Version: 1.0.0.0)
Load mod: FS17_FLShovel (Version: 1)
Load mod: FS17_Fork_Cotech_Claws_BsM (Version: 1.0.0.0)
Load mod: FS17_ForRealModule02_TireDirt (Version: 1.0.1.0)
Load mod: FS17_ForRealModule03_GroundResponse (Version: 1.0.1.0)
Load mod: FS17_fortunaFTM200_6_0 (Version: 1.0.0.0)
Load mod: FS17_GameExtension (Version: 0.4.2.1)
Load mod: FS17_GorencGranoter (Version: 1.0)
Load mod: FS17_Goweil_TDD_BsM (Version: 1.0.0)
Load mod: FS17_Ground_Modification (Version: 1.0.0.5)
Load mod: FS17_Gyrax_EBMX155_BsM (Version: 1.0.0.1)
Load mod: FS17_Hagenstedt (Version: 1.1.0.5)
Load mod: FS17_Hassia_FS_1001 (Version: 1.0.0.1)
Load mod: FS17_HauerBaleFork (Version: 1.1.0.1)
Load mod: FS17_holmerPack (Version: 1.0.0.1)
Load mod: FS17_horschTitan34UW (Version: 1.0.0.0)
Load mod: FS17_IHC_644 (Version: 2.1.0.0)
Load mod: FS17_IHC_744 (Version: 1.1.0.0)
Load mod: FS17_IHC_844 (Version: 1.1.0.0)
Load mod: FS17_itRunnerPack (Version: 1.0.0.3)
Load mod: FS17_ITS_Lemken_Zirkon12_K (Version: 2.6.1.0)
Load mod: FS17_JarMetZ525 (Version: 1.0.0.0)
Load mod: FS17_Joskin_Trans_7000_BsM (Version: 1.0.0.0)
Load mod: FS17_Joskin_Wago_Loader_BsM (Version: 1.1.0.0)
Load mod: FS17_kirovetsK700A (Version: 1.1.0.0)
Load mod: FS17_koeckerlingTrio300 (Version: 1.0.0.0)
Load mod: FS17_krampeBigBody900 (Version: 1.0.0.0)
Load mod: FS17_krampeDolly20L (Version: 1.0.0.0)
Load mod: FS17_Kroeger_HKD302OL (Version: 1.1.0.1)
Load mod: FS17_KroneUltimaCF155XC (Version: 1.0.0.0)
Load mod: FS17_kuhnPrimor3570 (Version: 1.0.0.0)
Load mod: FS17_kuhnSitera3000 (Version: 1.0.0.0)
Load mod: FS17_kuhnVB2190 (Version: 1.0.0.1)
Load mod: FS17_Kuhn_GA_8521 (Version: 1.0.0.0)
Load mod: FS17_kvernelandAB85 (Version: 1.0.0.0)
Load mod: FS17_KvernelandCLI_Pack (Version: 1.1)
Load mod: FS17_kvernelandMowers (Version: 1.0.1.0)
Load mod: FS17_lelyJuno150 (Version: 1.0.2.0)
Load mod: FS17_lemkenAchatZ8 (Version: 1.0.0.0)
Load mod: FS17_Lemken_D27_55K (Version: 1.0.0.0)
Load mod: FS17_lizardFloodLightTrailer (Version: 1.0.0.0)
Load mod: FS17_lizardRoadRage (Version: 1.0.0.0)
Load mod: FS17_lizardRumblerVan (Version: 1.0.0.0)
Load mod: FS17_Lizard_Trailer (Version: 1.0.0.0)
Load mod: FS17_Lossberg (Version: 1.2.0.0)
Load mod: FS17_machineryShelterPlaceable (Version: 1.0.0.0)
Load mod: FS17_Manureshop (Version: 1.1.2.0)
Load mod: FS17_marshallBC32 (Version: 1.0.0.0)
Load mod: FS17_marshallQM16 (Version: 1.0.0.0)
Load mod: FS17_marshallST1800 (Version: 1.0.0.0)
Load mod: FS17_mengeleGarant5402 (Version: 1.0.1.1)
Load mod: FS17_Mercedes_Benz_Trac_900_Turbo_V1 (Version: 1.0.0.0)
Load mod: FS17_MudScrapers (Version: 1.0.0.0)
Load mod: FS17_newHollandLM742 (Version: 1.0.1.0)
Load mod: FS17_newHollandW170C (Version: 1.0.0.0)
Load mod: FS17_Orion_120TH (Version: 1.1.0.0)
Load mod: FS17_Peecon_PD1500 (Version: 1.0.0.0)
Load mod: FS17_placeableRefillStation (Version: 1.0.0.1)
Load mod: FS17_rabaudSweeperBSM (Version: 1.0.0.1)
Load mod: FS17_reckJumbo (Version: 2.0.0.1)
Load mod: FS17_roewerEquipment_PC (Version: 1.0)
Load mod: FS17_sandybayPc (Version: 1.0.0.0)
Load mod: FS17_sauterFastCoupler (Version: 1.0.0.0)
Load mod: FS17_SIPFavorit220_50k (Version: 1.0)
Load mod: FS17_stollImplements (Version: 2.0.0.0)
Load mod: FS17_TancoD80 (Version: 1.0.0.0)
Load mod: FS17_The_Old_Stream_Farm_BsM (Version: 2.1.0.1)
Load mod: FS17_UniaPilmetRex2518 (Version: 1.0.0.0)
Load mod: FS17_Universal445DTC_50k (Version: 1.1.2)
Load mod: FS17_vaederstadRapid300 (Version: 1.0.0.0)
Load mod: FS17_vaederstadTopDown500 (Version: 1.0.0.1)
Load mod: FS17_valtraTSeriesWREdition (Version: 1.0.0.0)
Load mod: FS17_VarioSpreadingWidth (Version: 1.0)
Load mod: FS17_veenhuisW400 (Version: 1.0.0.4)
Load mod: FS17_veenhuisW400_pc (Version: 1.1.0.0)
Load mod: FS17_WifoMS275H (Version: 1.0)
Load mod: FS17_WifoP46 (Version: 1.0)
Load mod: FS17_WoodChipStorage_MachineryShedPLACEABLE (Version: 1.0.0.0)
Load mod: FS17_zetorCrystal12045 (Version: 1.0.0.1)
Load mod: Goldcrest_Valley_Winter_V2 (Version: 1.0)
Load mod: GuelleStorage_placeable (Version: 1.0.1)
Load mod: International_1255_1455_V2 (Version: 1.0.0.0)
Load mod: Langenfeld_v_1_bitte_entpacken
Load mod: LS17_LS11_MAP (Version: 1.0)
Load mod: LS17_timberkipper (Version: 1.4)
Load mod: LS17_VolvoLM218 (Version: 1.0.0.0)
Load mod: Metaltech_Trailer_Pack (Version: 1.0.0.0)
Load mod: SOB_BigBags (Version: 1.1)
Load mod: Valtra_N_Series
Load mod: WBH (Version: 1.1.0.0)
Load mod: WelgerAP730 (Version: 1.0)
Load mod: ZZZ_GPS (Version: 5.01)
Warning: Only zip mods are supported in multiplayer. You need to zip the mod ZZZ_GPS to use it in multiplayer.
User avatar
x Lethian x
Former GIANTS employee
Posts: 2190
Joined: Thu Mar 02, 2017 12:39 pm

Re: [READ] Frozen screen

Post by x Lethian x »

Could you please check if this also happens with no mods installed? Do you have any reproducibility steps for us with which the problem occurs one hundred percent at the time? Are you using the inGame radio with an external radio channel by any chance? How does the frozen game screen look exactly: Is it a complete freeze and the game won't recognize any input at all? Is there a crash pop-up anywhere?
How to report a BUG | How to post a log file | How to upload images
User avatar
Guil
Posts: 7420
Joined: Fri Aug 21, 2015 8:43 pm
Location: Ireland

Re: [READ] Frozen screen

Post by Guil »

Does it happen in any particular place? Also intel on-board graphics won't run the game very good.
Dirkfs
Posts: 6
Joined: Wed Mar 08, 2017 7:16 pm

Re: [READ] Frozen screen

Post by Dirkfs »

I have deleted the mods I never use (a lot) and especially the mod I downloaded just before the screen freezed for the first time. After an hour of playing it didn't happen again so maybe this solved the problem.

However when it happened I didn't use the ingame radio with external channels. The screen was frozen but all the game input worked so I could tab between vehicles and still hear the different engine sounds. So only the screen was frozen and all the ingame activities still worked.

Thanks!
User avatar
Guil
Posts: 7420
Joined: Fri Aug 21, 2015 8:43 pm
Location: Ireland

Re: [READ] Frozen screen

Post by Guil »

What was the mod?
Dirkfs
Posts: 6
Joined: Wed Mar 08, 2017 7:16 pm

Re: [SOLVED] Frozen screen

Post by Dirkfs »

the placeble manureshop or the FlieglFlatbed_UAL.
I've also deleted the autosave in gameextention becouse it caused a lot of lag when it saved, so maybe this was the problem...
Post Reply