Anyone else having this problem.

WesternNYfarmboy
Posts: 13
Joined: Fri Dec 22, 2017 2:47 pm

Anyone else having this problem.

Post by WesternNYfarmboy » Sat Mar 23, 2019 6:10 pm

I have been having a problem trying to buy Mods like the John Deere Gator and the new Anderson DLC from Farming Simulators website.

Has anybody else been experiencing this problem?

Shawn

Aholz89
Posts: 252
Joined: Fri Jun 22, 2018 1:04 pm

Re: Anyone else having this problem.

Post by Aholz89 » Sat Mar 23, 2019 6:20 pm

Anderson DLC releases at 26 of March.
PS4 - I'm here for the Daily updates and reading the latest random tantrum of the entitled or ignorant.

WesternNYfarmboy
Posts: 13
Joined: Fri Dec 22, 2017 2:47 pm

Re: Anyone else having this problem.

Post by WesternNYfarmboy » Sat Mar 23, 2019 6:35 pm

You can pre-order it. I can't preorder it. Also I can't buy the John Deere Gator. So I don't know what's the problem. I'm using a credit card and I can't seem to figure out why the payments keep failing. My credit card company says the card is working fine.

DirectCedar
Posts: 655
Joined: Thu Apr 20, 2017 12:47 am

Re: Anyone else having this problem.

Post by DirectCedar » Sat Mar 23, 2019 10:49 pm

WesternNYfarmboy wrote:
Sat Mar 23, 2019 6:35 pm
You can pre-order it. I can't preorder it. Also I can't buy the John Deere Gator. So I don't know what's the problem. I'm using a credit card and I can't seem to figure out why the payments keep failing. My credit card company says the card is working fine.
This question seems to come up regularly and the recommendation usually is to contact Giants directly to sort it out. Sorry I can't be of more help.

Drmattymd
Posts: 1575
Joined: Sun Oct 30, 2016 3:54 pm
Location: VA, USA

Re: Anyone else having this problem.

Post by Drmattymd » Sat Mar 23, 2019 11:40 pm

The problem most likely is because youre trying to buy something in another country. It seems to be a common issue and the easiest solution is try paying using paypal
Playing on PC and PS4

The.EuroFarmer

Re: Anyone else having this problem.

Post by The.EuroFarmer » Sun Mar 24, 2019 1:43 am

Paypal or Paysafecard is the solution.

WesternNYfarmboy
Posts: 13
Joined: Fri Dec 22, 2017 2:47 pm

Re: Anyone else having this problem.

Post by WesternNYfarmboy » Sun Mar 24, 2019 5:29 am

The funny thing is, I used the same credit card to buy FS19 from the Farming Simulator website. It worked back in November and now it tells me that the payment failed. I don't know why?

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Guil
Posts: 6117
Joined: Fri Aug 21, 2015 8:43 pm

Re: Anyone else having this problem.

Post by Guil » Sun Mar 24, 2019 1:34 pm

Contact the bank and ask for a reference for the failed payment and then contact support@giants-software.com

WesternNYfarmboy
Posts: 13
Joined: Fri Dec 22, 2017 2:47 pm

Re: Anyone else having this problem.

Post by WesternNYfarmboy » Sun Mar 24, 2019 11:01 pm

Ok I will say it again, "I used the same credit card to pre-order FS19 from the Farming Simulator website." So why would the card work in November 2018 and not 4 months later on the same card not work? That's my question. So is it on the cards part, it must be.

Aholz89
Posts: 252
Joined: Fri Jun 22, 2018 1:04 pm

Re: Anyone else having this problem.

Post by Aholz89 » Sun Mar 24, 2019 11:32 pm

This may be a stupid question, but is there a chance it is expired? Recently replaced card or something like that?
PS4 - I'm here for the Daily updates and reading the latest random tantrum of the entitled or ignorant.

WesternNYfarmboy
Posts: 13
Joined: Fri Dec 22, 2017 2:47 pm

Re: Anyone else having this problem.

Post by WesternNYfarmboy » Mon Mar 25, 2019 12:02 am

No it's not expired. The year on the card say XX/22 for the date.

I also tried to buy the John Deere Gator also. Failed payment came up again. So I think it has to do something with farming simulators website to be honest.

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theSeb
Posts: 987
Joined: Tue Mar 07, 2017 8:16 pm

Re: Anyone else having this problem.

Post by theSeb » Mon Mar 25, 2019 12:18 am

Just use PayPal. Register your credit card there and away you go. Also it’s safer instead of submitting your cc details all over the place.
http://www.realismusmodding.com

Knowledge should be shared and open so don't PM me for Seasons support. *thumbsup*

pcostello171
Posts: 1
Joined: Fri Mar 29, 2019 8:53 pm

Re: Anyone else having this problem.

Post by pcostello171 » Fri Mar 29, 2019 8:57 pm

Im having the same problem everytime i try to pay either with credit card or paypal it comes up with failed payment

beauj
Posts: 13
Joined: Thu Jan 03, 2019 8:22 pm

Re: Anyone else having this problem.

Post by beauj » Fri Mar 29, 2019 9:05 pm

Same problems with the Gator. I can buy everything else, but the gator, and I always thought it was because the gator came with some sort of pre-release order or it was part of a special edition.

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TaintedBlackCat
Posts: 213
Joined: Mon Dec 17, 2018 1:02 pm
Location: Wagga Wagga NSW.

Re: Anyone else having this problem.

Post by TaintedBlackCat » Sat Mar 30, 2019 12:34 am

I had similar prob this morning. I'm currently in New Zealand for a few weeks and went to by the DLC this morning. "Payment failed" or "cannot process at this time" something like that. I figured out that my Xbox's location was set to Australia still, once I set it to NZ and reset the payment went through.😾

Have you accidentally changed your Xbox location by any chance? Also I had dramas with my VPN screwing my payment processes too.

Hope you figure it out
I'm not perfect..but I'm Australian, and that's pretty damn close!!🐈 Yes! My Avatar is one of my many black, tainted, pet cats. Ex Royal Australian Navy turned Dairy Farmer, 410 total milking herd. Wagga, NSW.

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