Yes I've seen all the correspondence. I was also involved with the conversation between Oxy and the GIANTS employee who helped him at least find out what the issue was with permissions which David was then able to resolve with TopAce.
I don't understand why the Modhub tester or any of the QA team can't take literally 5 secs to type a quick message reply via there modhub ticket messenger system. At least then David would know what was going on then.
The QA team/Modhub testers still haven't told David was the issue was with his map. He found that out via the GIANTS employee.
They seem completely un-interested in resolving this at all.