They already have your money and Sony doesn't refund in all regions if you have downloaded the game .(only downloading and playing you know if there is a problem....).Zarcothien77 wrote: ↑Tue Nov 30, 2021 11:11 pm Well messaged giants about this last week. Still no reply no fix and looks like they are ignoring this problem and will sweep it under the rug. Other devs would have posted a message about this problem or would have replied to us by e-mail.
But if people start to mass complain, they may refund.
They both are the culprits, Sony because the game was brought through their store and the content is stored in their servers, Giant because this is their game, and the content was a pre order bonus, an item to encourage early purchase. They have more tools and ways to contact Sony and try to solve the issue.
We fell for the scam, as there is no solution or official answer, nor a little text like "sorry, we are trying to find the cause and solve the issue...."
What we have are two companies blaming each other, and waiting for the consumer to solve the issue.
I can't play with my friends online (they are in different platforms) because I can't download the content to join the game....