Giants not responding to a major problem

LarsenFarms
Posts: 3
Joined: Wed Jan 05, 2022 8:31 pm

Giants not responding to a major problem

Post by LarsenFarms » Tue Jan 18, 2022 8:28 pm

I recently emailed giants about a problem with FS22 on my gaming pc, I could run the game on max graphics with shaders at high fps. here is a video of the problem
giants came back on the 7th of January and its been 11 days since the email was sent out. a few of my other friends emailed them before they left for break on the 24th of December and they still have gotten no emails back.

MagicBoy
Posts: 282
Joined: Sun Feb 21, 2021 1:29 pm

Re: Giants not responding to a major problem

Post by MagicBoy » Tue Jan 18, 2022 10:27 pm

It's not really a major problem. It's a problem with the installation on your PC.

Lexie
Posts: 289
Joined: Wed Aug 07, 2019 11:02 pm

Re: Giants not responding to a major problem

Post by Lexie » Thu Jan 20, 2022 10:55 pm

They even don't respond on tickets in the bugtracker. I have a major issue reported on the 15th of december, it's still open as new, no response at all.

Obi-Tonobi
Posts: 26
Joined: Wed Dec 12, 2018 1:56 pm

Re: Giants not responding to a major problem

Post by Obi-Tonobi » Sat Jan 22, 2022 12:00 am

Same problem here. I sent them a message before and they just flat out ignored it and never replied. Sad. Why have an place to report issues if you're not even going to reply with a simple "Thanks for reporting the issue, we are looking into it". Even if you never fix the problem at least let us know you saw the damn message.

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