GIANTS Software - Forum

I bought Farming simulator 19 on 26/01/2019 and I received a key which work for some days but doesn't work anymore.
When I start the game now it ask me to enter a valid key.

I hope you can help me,

Thanks you

Where did you purchase it? If you got it from G2a or something like that, the key might be stolen or sold in another region than yours. Those get blocked sometimes by the publisher to avoid abuse.

dont worry, giant software this thing does not just take the money and you buy it again

Looks like you bought a stolen key. You should request a refund at the store you bought it from.

Yes I bought it on G2A, maybe giants can do something for that ?

I don't understand why a key can be activate in different country...
I bought it once and I don't want to buy it again for no reason
I don't want a refund but just another key or a reactivation of my key

Do you see any solution for me ?

Thanks

Unfortunately we can't re-active stolen keys. You should request for a refund on G2A, as they sold you a product (valid key), but you never got it (you only got an invalid key).

I don't have much hope on g2a,
But the key work for some days, that's what's weird
And Giants cannot give me another key ? If I prove to you that I bought it

Bastschi wrote: ↑Wed Jan 30, 2019 11:06 am I don't have much hope on g2a,
But the key work for some days, that's what's weird
And Giants cannot give me another key ? If I prove to you that I bought it

The reason it worked for a few days, is that it wasnt known stolen by Giants. That happens when someone bought that key with either a stolen Creditcard or that they revoked the payment for the key.

Please read: https://supporthub.farming-simulator.com/marketplace/ ... t-can-i-do

Giant's cant do much here.

buying game keys is not a good idea after you have to buy the original game too

I sent a message to G2A support, we will see in a few days

I'll keep you informed

Tanks for your help!

Did you pay with paypal or creditcard? You could open a dispute, helps allot more.

I payed with PayPal

Opening a dispute with PayPal will at least get your money back a lot of quicker