[Mac]Graphic Issue when launching with Catalina Update

WaffleTear
Posts: 11
Joined: Fri Apr 28, 2017 6:09 pm

[Mac]Graphic Issue when launching with Catalina Update

Post by WaffleTear » Wed Oct 09, 2019 4:38 pm

Ive run into a very strange issue with launching Farming Simulator 2019 from Steam on a Mac. If I launch the game with windowed mode off half the screen is cut off and unusable. Im able to alleviate the issue if I modify the text from the game.xml file from:

<fullscreen>true</fullscreen>
to
<fullscreen>false</fullscreen>

before I launch the game. After I'm able to go into the graphic setting with the game running and turn full screen mode back on with no issues.

im not able to upload a screenshot as the file is a png


Is there anything I can do to solve for this?

Thanks

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don_apple
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Re: Graphic Issue when launching

Post by don_apple » Wed Oct 09, 2019 10:19 pm

Can you post the log.txt of the game here, so that others can get a better overview of your setup (see the link 'log.txt' in my signature)?
Gruß/Regards,
don_apple

Apple iMac 27" (late 2013), Quad-Core i7 3.5 GHz, 16GB, Nvidia GTX 780M
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WaffleTear
Posts: 11
Joined: Fri Apr 28, 2017 6:09 pm

Re: Graphic Issue when launching

Post by WaffleTear » Thu Oct 10, 2019 5:23 am

Setup: iMac 27" (2019), 8-Core i9 3.6 Ghz, 40GB RAM, Radeon Pro Vega 48 8GB

WaffleTear
Posts: 11
Joined: Fri Apr 28, 2017 6:09 pm

Re: Graphic Issue when launching

Post by WaffleTear » Thu Oct 10, 2019 5:25 am

GIANTS Engine Runtime 8.0.0 (19283) Steam (Build Date: Jun 11 2019)
Copyright (c) 2008-2019, GIANTS Software GmbH (giants-software.com), All Rights Reserved.
Copyright (c) 2003-2019, Christian Ammann and Stefan Geiger, All Rights Reserved.
Application: FarmingSimulator2019
Main System
CPU: 16 @ 3.6 GHZ
Memory: 40960 MB
OS: Mac OS X 10.15.0
Physics System
Version: 5.9.5
Thread(s): 2
Input System
Keyboard enabled
Mouse enabled
Gamepad/Joystick enabled
Force Feedback disabled
Audio System
Driver: SoftMixer CoreAudio Stereo
Version: 2018.11
Frequency: 44100
Max. active sources: 256
Render System
Driver: Metal 2
Device: AMD Radeon Pro Vega 48
Feature Set: GPUFamily1_v3
Started 3 threads for threadpool 'Render threadpool'
Hardware Profile
Level: Very High (forced)
View Distance Factor: 1.300000
Shadow Quality: 2.000000 Base-Size: 2048 Filter-Size: 16 Shadow Focus Box true
Shader Quality: 3
Skip Mipmaps: 0
LOD Distance Factor: 1.300000
Terrain LOD Distance Factor: 2.000000
Terrain Normal Mapping: Yes
Foliage View Distance Factor: 1.600000
Volume Mesh Tessellation Factor: 0.750000
Tyre Tracks Segments Factor: 4.000000
Max. Number of Shadow Lights: 5
Max. Number of Lights: 512
Max. Number of Lights Per Cluster: 32
MSAA: 4
Bloom Quality: 5
SSAO Quality: 15
DOF: Enabled
Cloud Quality: 4
EnvMap Blending: Enabled
Setting 'Master Volume': 1
Setting 'Is Train Tabbable': true
Setting 'Radio Vehicle Only': true
Setting 'Radio Active': false
Setting 'Use Colorblind Mode': false
Setting 'Easy Arm Control': true
Setting 'Show Trigger Marker': true
Setting 'Show Field-Info': true
Setting 'Invert Y-Look': false
Setting 'Show Help Icons': true
Setting 'Radio Volume': 0.5
Setting 'Vehicle Volume': 0.80000001192093
Setting 'Environment Volume': 0.80000001192093
Setting 'GUI Volume': 0.5
Setting 'Master Volume': 1
Setting 'Music Volume': 0.69999998807907
Farming Simulator 19 (Steam)
Version: 1.4.0.0 b5045
Available Languages: en de jp pl cz fr es ru it pt hu nl cs ct br tr ro kr
Language: en
Time: 2019-10-09 07:49:37
Load dlc: pdlc_johnDeereCottonPack (Version: 1.0.0.0) (Hash: 016cd10c66fb7218c80d7e5d6bd03366)
Load mod: FS19_holmerPack (Version: 1.0.1.0) (Hash: def22884bd1b63522320edd01ccc3628)
Load dlc: pdlc_andersonPack (Version: 1.0.1.0) (Hash: 5f80c1d76b1adeadba21204a64187da8)
dataS2/character/humans/characterAnimation.i3d (49.00 ms)
dataS2/character/humans/pedestrians/pedestrianAnimation.i3d (21.75 ms)
2019-10-09 07:49 Loaded specializations
2019-10-09 07:49 Loaded vehicle types
2019-10-09 07:49 Loaded placeable types
2019-10-09 07:49 Register configuration 'baseColor'
2019-10-09 07:49 Register configuration 'design'
2019-10-09 07:49 Register configuration 'designColor'
2019-10-09 07:49 Register configuration 'vehicleType'
2019-10-09 07:49 Register workAreaType 'RIDGEMARKER'
2019-10-09 07:49 Register configuration 'attacherJoint'
2019-10-09 07:49 Register workAreaType 'WEEDER'
2019-10-09 07:49 Register workAreaType 'PLOW'
2019-10-09 07:49 Register configuration 'cover'
2019-10-09 07:49 Register workAreaType 'DEFAULT'
2019-10-09 07:49 Register workAreaType 'AUXILIARY'
2019-10-09 07:49 Register configuration 'motor'
2019-10-09 07:49 Register configuration 'frontloader'
2019-10-09 07:49 Register workAreaType 'FORAGEWAGON'
2019-10-09 07:49 Register configuration 'baseMaterial'
2019-10-09 07:49 Register configuration 'designMaterial'
2019-10-09 07:49 Register configuration 'wrappingColor'
2019-10-09 07:49 Register configuration 'powerTakeOff'
2019-10-09 07:49 Register configuration 'trailer'
2019-10-09 07:49 Register workAreaType 'COMBINECHOPPER'
2019-10-09 07:49 Register workAreaType 'COMBINESWATH'
2019-10-09 07:49 Register workAreaType 'FRUITPREPARER'
2019-10-09 07:49 Register workAreaType 'BALER'
2019-10-09 07:49 Register configuration 'tensionBelts'
2019-10-09 07:49 Register workAreaType 'MOWER'
2019-10-09 07:49 Register workAreaType 'CULTIVATOR'
2019-10-09 07:49 Register workAreaType 'SPRAYER'
2019-10-09 07:49 Register configuration 'wheel'
2019-10-09 07:49 Register configuration 'rimColor'
2019-10-09 07:49 Register configuration 'pipe'
2019-10-09 07:49 Register workAreaType 'SOWINGMACHINE'
2019-10-09 07:49 Register workAreaType 'CUTTER'
2019-10-09 07:49 Register workAreaType 'WINDROWER'
2019-10-09 07:49 Register configuration 'inputAttacherJoint'
2019-10-09 07:49 Register workAreaType 'TEDDER'
2019-10-09 07:49 Register workAreaType 'ROLLER'
2019-10-09 07:49 Register configuration 'folding'
2019-10-09 07:49 Register configuration 'fillUnit'
2019-10-09 07:49 Register configuration 'buyableBaleAmount'
2019-10-09 07:49 Register configuration 'fillVolume'
2019-10-09 07:49 data/shared/connectionHoses/hoses.i3d (20.82 ms)
2019-10-09 07:49 data/shared/connectionHoses/connectors.i3d (2.53 ms)
2019-10-09 07:49 data/shared/connectionHoses/hoseMaterialHolder.i3d (0.39 ms)
2019-10-09 07:49 /Users/jordan/Library/Application Support/Steam/steamapps/common/Farming Simulator 19/pdlc/andersonPack/objects/roundbales/roundbaleBio.i3d (11.13 ms)
2019-10-09 07:49 /Users/jordan/Library/Application Support/Steam/steamapps/common/Farming Simulator 19/pdlc/johnDeereCottonPack/objects/cottonModules/roundbaleCotton.i3d (30.73 ms)
2019-10-09 07:49 data/objects/squarebales/baleStraw240.i3d (1.36 ms)
2019-10-09 07:49 data/objects/squarebales/baleHay240.i3d (0.60 ms)
2019-10-09 07:49 data/objects/squarebales/baleGrass240.i3d (0.97 ms)
2019-10-09 07:49 data/objects/squarebales/kuhnSW4014/baleSilage240.i3d (0.79 ms)
2019-10-09 07:49 data/objects/roundbales/roundbaleStraw_w112_d130.i3d (0.86 ms)
2019-10-09 07:49 data/objects/roundbales/roundbaleHay_w112_d130.i3d (1.21 ms)
2019-10-09 07:49 data/objects/roundbales/roundbaleGrass_w112_d130.i3d (0.58 ms)
2019-10-09 07:49 data/objects/roundbales/roundbaleSilage_w112_d130.i3d (0.19 ms)
2019-10-09 07:49 data/objects/cottonModules/cottonModule488.i3d (0.59 ms)
2019-10-09 07:49 data/sky/sky.i3d (0.29 ms)
2019-10-09 07:49 data/sky/rain.i3d (0.32 ms)
2019-10-09 07:49 data/maps/mapUS.i3d (1332.12 ms)
2019-10-09 07:49 data/foliage/wheat.i3d (2.52 ms)
2019-10-09 07:49 data/foliage/grassLong.i3d (0.87 ms)
2019-10-09 07:49 data/foliage/canola.i3d (1.07 ms)
2019-10-09 07:49 data/foliage/barley.i3d (0.78 ms)
2019-10-09 07:49 data/foliage/maize.i3d (2.57 ms)
2019-10-09 07:49 data/foliage/decoFoliage.i3d (7.04 ms)
2019-10-09 07:49 data/foliage/potato.i3d (1.31 ms)
2019-10-09 07:49 data/foliage/potatoHaulm.i3d (0.36 ms)
2019-10-09 07:49 data/foliage/sugarbeet.i3d (0.81 ms)
2019-10-09 07:49 data/foliage/sugarbeetHaulm.i3d (0.24 ms)
2019-10-09 07:49 data/foliage/sunflower.i3d (3.01 ms)
2019-10-09 07:49 data/foliage/soybean.i3d (1.24 ms)
2019-10-09 07:49 data/foliage/oilseedRadish.i3d (0.33 ms)
2019-10-09 07:49 data/foliage/poplar.i3d (2.85 ms)
2019-10-09 07:49 data/foliage/oat.i3d (1.42 ms)
2019-10-09 07:49 data/foliage/sugarCane.i3d (4.58 ms)
2019-10-09 07:49 data/foliage/sugarCaneHaulm.i3d (0.26 ms)
2019-10-09 07:49 data/foliage/cotton.i3d (1.63 ms)
2019-10-09 07:49 data/foliage/bush01.i3d (5.50 ms)
2019-10-09 07:49 Info: transform group 'bushUS01' has elements very far out from the cell edge (29.61% expansion)
2019-10-09 07:49 data/foliage/weed.i3d (1.86 ms)
2019-10-09 07:49 data/objects/basketball/basketball.i3d (0.50 ms)
2019-10-09 07:49 Enabled withering
2019-10-09 07:49 /Users/jordan/Library/Application Support/Steam/steamapps/common/Farming Simulator 19/pdlc/andersonPack/particleSystems/particle_materialHolder.i3d (2.18 ms)
2019-10-09 07:49 /Users/jordan/Library/Application Support/Steam/steamapps/common/Farming Simulator 19/pdlc/johnDeereCottonPack/particleSystems/particle_materialHolder.i3d (0.45 ms)
2019-10-09 07:49 data/vehicles/train/locomotive04/locomotive04.i3d (30.53 ms)
2019-10-09 07:49 data/store/ui/shop.i3d (19.04 ms)
2019-10-09 07:49 data/shared/materialHolders/glowEffectMaterialHolder.i3d (0.12 ms)
2019-10-09 07:49 data/store/ui/cube.i3d (0.11 ms)
2019-10-09 07:49 data/store/ui/sphere.i3d (1.48 ms)
2019-10-09 07:49 data/vehicles/train/wagonGrain/wagonGrain.i3d (14.19 ms)
2019-10-09 07:49 data/vehicles/train/wagonWoodChips/wagonWoodChips.i3d (2.81 ms)
2019-10-09 07:49 data/vehicles/train/wagonTimber/wagonTimber.i3d (2.65 ms)
2019-10-09 07:49 data/vehicles/train/wagonSugarbeets/wagonSugarbeets.i3d (4.83 ms)
2019-10-09 07:49 data/vehicles/train/wagonVehicles/wagonVehicles.i3d (1.94 ms)
2019-10-09 07:49 data/placeables/mapUS/sellingStationGeneric/sellingStationGeneric.i3d (0.97 ms)
2019-10-09 07:49 data/placeables/mapUS/gasStation/gasStation.i3d (0.11 ms)
2019-10-09 07:49 data/placeables/limeStation/limeStation.i3d (6.41 ms)
2019-10-09 07:49 data/placeables/mapUS/bga/bga.i3d (0.81 ms)
2019-10-09 07:49 data/placeables/mapUS/sellingStationWood/sellingStationWood.i3d (0.15 ms)
2019-10-09 07:49 data/placeables/mapUS/grainSiloPort/grainSiloPort.i3d (0.61 ms)
2019-10-09 07:49 data/placeables/mapUS/sellingStationWoodHeatingPlant/sellingStationWoodHeatingPlant.i3d (0.14 ms)
2019-10-09 07:49 data/placeables/mapUS/waterFillTriggers/waterFillTriggers.i3d (0.29 ms)
2019-10-09 07:49 data/placeables/mapUS/grainSiloCentral/grainSiloCentral.i3d (0.14 ms)
2019-10-09 07:49 data/placeables/mapUS/grainSiloRailroad02/grainSiloRailroad02.i3d (0.45 ms)
2019-10-09 07:49 data/placeables/mapUS/sellingStationBales/sellingStationBales.i3d (0.11 ms)
2019-10-09 07:49 data/placeables/mapUS/grainSiloRailroad01/grainSiloRailroad01.i3d (0.46 ms)
2019-10-09 07:49 data/placeables/mapUS/sellingStationVehicles/sellingStationVehicles.i3d (0.14 ms)
2019-10-09 07:49 data/placeables/mapUS/sellingStationWoodChips/sellingStationWoodChips.i3d (0.13 ms)
2019-10-09 07:49 data/placeables/mapUS/sellingStationWool/sellingStationWool.i3d (0.12 ms)
2019-10-09 07:49 data/placeables/mapUS/trainSystem/trainSystem.i3d (2.39 ms)
2019-10-09 07:50 dataS2/character/humans/player/player01.i3d (201.91 ms)
2019-10-09 07:50 Setting 'Radio Volume': 0.5
2019-10-09 07:50 Setting 'Vehicle Volume': 0.80000001192093
2019-10-09 07:50 Setting 'Environment Volume': 0.80000001192093
2019-10-09 07:50 Setting 'GUI Volume': 0.5
2019-10-09 07:50 Info: Savegame Setting 'dirtInterval': 3
2019-10-09 07:50 Info: Savegame Setting 'plantGrowthRate': 3
2019-10-09 07:50 Info: Savegame Setting 'fuelUsageLow': false
2019-10-09 07:50 Info: Savegame Setting 'plowingRequiredEnabled': true
2019-10-09 07:50 Info: Savegame Setting 'weedsEnabled': true
2019-10-09 07:50 Info: Savegame Setting 'limeRequired': true
2019-10-09 07:50 Application exit request forced.
2019-10-09 07:50 Application exit request forced.
Edit don_apple: log.txt converted into spoiler for better thread readability.

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don_apple
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Re: Graphic Issue when launching

Post by don_apple » Thu Oct 10, 2019 7:54 am

Thanks for the log.txt. The only thing I found in it that looks a little bit suspicious is that you don't have the latest patch installed:

Code: Select all

Farming Simulator 19 (Steam)
  Version: 1.4.0.0 b5045
The latest version is 1.4.1.0. Since you are using Steam the game should be updated automatically, but since this doesn't seem to have happened I would recommend that you check your Stream settings for the game to ensure the it will be updated to the latest version.

If that doesn't fix the issue I would recommend to contact GIANTS support directly, so that they van have a look at what is going on here and if there is a way to fix it: https://www.farming-simulator.com/suppo ... country=us

BTW.: how is the performance of the game on that iMac? do you have any issues with frame drops or stuttering of the graphics?
Gruß/Regards,
don_apple

Apple iMac 27" (late 2013), Quad-Core i7 3.5 GHz, 16GB, Nvidia GTX 780M
Bitte benutzt das öffentliche Forum für Supportfragen und nicht PN/Please use the public forum for support questions and not PM
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O5-Chris
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Re: Graphic Issue when launching

Post by O5-Chris » Thu Oct 10, 2019 2:59 pm

Hey folks,
we're currently looking into what causes the issues with Catalina together with our partners. I don't have an ETA at the moment, but Devs and QA Team are working on it. We should have enough information to resolve it, so a support ticket won't be necessary and if i have news, i'm gonna update this thread.
Community Coordinator - Professional Wolf - Typer of Keys

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O5-Chris
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Re: [Mac]Graphic Issue when launching with Catalina Update

Post by O5-Chris » Fri Oct 11, 2019 2:27 pm

Hey folks,
we checked the problem out and are still working on a solution. It looks like the issue occurs only in fullscreen mode, so as a temporary workaround, we recommend to those affected to run the game in windowed mode and set Resolution Scaling to 50%.
Thank you for your patience as we continue to investigate.
Community Coordinator - Professional Wolf - Typer of Keys

WaffleTear
Posts: 11
Joined: Fri Apr 28, 2017 6:09 pm

Re: Graphic Issue when launching

Post by WaffleTear » Fri Oct 11, 2019 5:26 pm

Thanks foe the input don!
I do have a lag issue with this iMac spec. Ive been playing with the graphics settings but haven’t got lucky yet. At this point I assume hardware optimization with software might be needed.

How well does the game work on you’re end?
don_apple wrote:
Thu Oct 10, 2019 7:54 am
Thanks for the log.txt. The only thing I found in it that looks a little bit suspicious is that you don't have the latest patch installed:

Code: Select all

Farming Simulator 19 (Steam)
  Version: 1.4.0.0 b5045
The latest version is 1.4.1.0. Since you are using Steam the game should be updated automatically, but since this doesn't seem to have happened I would recommend that you check your Stream settings for the game to ensure the it will be updated to the latest version.

If that doesn't fix the issue I would recommend to contact GIANTS support directly, so that they van have a look at what is going on here and if there is a way to fix it: https://www.farming-simulator.com/suppo ... country=us

BTW.: how is the performance of the game on that iMac? do you have any issues with frame drops or stuttering of the graphics?

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don_apple
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Re: [Mac]Graphic Issue when launching with Catalina Update

Post by don_apple » Sat Oct 12, 2019 4:27 pm

The game works reasonably well on my trusty old iMac, although not on the highest graphics settings.
Gruß/Regards,
don_apple

Apple iMac 27" (late 2013), Quad-Core i7 3.5 GHz, 16GB, Nvidia GTX 780M
Bitte benutzt das öffentliche Forum für Supportfragen und nicht PN/Please use the public forum for support questions and not PM
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Farmer_Fin
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Re: [Mac]Graphic Issue when launching with Catalina Update

Post by Farmer_Fin » Sat Oct 12, 2019 9:02 pm

I'm also having issues with after updating to Catalina.
I run newest version from App Store, 1.4.1.
I tried changing to window mode and also I tried scaling down, but it still crashes or doesen't show the whole screen.
I'm running it on 2017 21,5" iMac with intel i7 and radeon pro 560

linroi
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Re: [Mac]Graphic Issue when launching with Catalina Update

Post by linroi » Sun Oct 13, 2019 10:29 am

The program is working on my iMac: windowed, 5120x2880, resolution scale 50%

Joepipefitter
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Re: [Mac]Graphic Issue when launching with Catalina Update

Post by Joepipefitter » Tue Oct 15, 2019 11:14 pm

I am having the same issue, I can’t even see the options in the main menu to make changes. Catalina dropped the support for my game pad as well.

kalunga
Posts: 1
Joined: Wed Oct 16, 2019 10:23 am

Re: [Mac]Graphic Issue when launching with Catalina Update

Post by kalunga » Wed Oct 16, 2019 10:26 am

Joepipefitter wrote:
Tue Oct 15, 2019 11:14 pm
I am having the same issue, I can’t even see the options in the main menu to make changes. Catalina dropped the support for my game pad as well.

Hi

In order to start your game windowed and see all the options open your game.xml file (with Textedit in Mac) and change <fullscreen>true</fullscreen> to <fullscreen>false</fullscreen>

I had the same problem

R

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Re: [Mac]Graphic Issue when launching with Catalina Update

Post by Joepipefitter » Wed Oct 16, 2019 12:24 pm

thanks kalunga

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O5-Chris
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Re: [Mac]Graphic Issue when launching with Catalina Update

Post by O5-Chris » Thu Nov 07, 2019 9:02 am

Hey folks, we just got word from our publisher that patch 1.5.2 should go live at around 4PM CET today for the Mac App Store.
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