Hello, I am getting a bug after starting the game,
PC/Steam, Windows 10
Issue: The game will Load then after the loading screen the Intro Screen will come up and it just stays Black, i'll press escape a couple times and then it will come to the main menu and there will be no sound, I tried changing volume and stuff no result
I am running steam version, I tried the basic troubleshooting, I have verify integrity of game files, My Nivida Drivers are fully upgraded, made run as admin etc
Have attached log file
[SOLVED] No Intro, No Sound Bug
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[SOLVED] No Intro, No Sound Bug
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Re: No Intro, No Sound Bug
7.1 sound doesnt work change to 5.1 or 2.0
Re: No Intro, No Sound Bug
Found out somepeople saying its something to do with USB 7.1, i run Cosair Void Pro Wireless, and they have a button in the console to switch between 7.1 and Stereo i have no option to change to 5.1, i tried this and it didnt fix it, i unplugged my usb dongle from my computer and the sound and intro worked
Re: No Intro, No Sound Bug
I am having the same issue. I can't see the intro, it's just a black screen. Then no sound for the rest of the game. I am using stereo right off the motherboard (ASUS ROG Maximus XI Hero Wifi). I have tried switching between 7.1, 5.1, stereo and mono and nothing changed.
- x Lethian x
- Former GIANTS employee
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Re: No Intro, No Sound Bug
Yes, the game does not support 7.1 - only stereo. You may try to emulate something for your headset with some windows settings but the game itself does not support anything other than stereo.
Re: No Intro, No Sound Bug
Will there be an update for 7.1 supportx Lethian x wrote: ↑Tue Nov 20, 2018 10:24 am Yes, the game does not support 7.1 - only stereo. You may try to emulate something for your headset with some windows settings but the game itself does not support anything other than stereo.
- x Lethian x
- Former GIANTS employee
- Posts: 2190
- Joined: Thu Mar 02, 2017 12:39 pm
Re: [SOLVED] No Intro, No Sound Bug
We will definitely have a look into supporting 7.1 surround sound in the future. It's too early to tell for now, though.
Re: [SOLVED] No Intro, No Sound Bug
Why the Future?? this should be fixed in the current fix that the devs are currently working on, I shouldn't really have to go out and spend more money on another headset cause the game doesn't support 7.1...x Lethian x wrote: ↑Wed Nov 21, 2018 1:43 pm We will definitely have a look into supporting 7.1 surround sound in the future. It's too early to tell for now, though.
- x Lethian x
- Former GIANTS employee
- Posts: 2190
- Joined: Thu Mar 02, 2017 12:39 pm
Re: [SOLVED] No Intro, No Sound Bug
The fix will enable you to play the game with 7.1 settings enabled but the game engine only supports stereo for now.
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