Saitek wheel disconnecting ...

AGRICULTURALENGINEER
Posts: 9
Joined: Mon Jan 02, 2017 10:12 am

Re: Saitek wheel disconnecting ...

Post by AGRICULTURALENGINEER » Tue Aug 29, 2017 11:37 pm

W1der wrote:
AGRICULTURALENGINEER wrote:
Meckel34 wrote:Write to Logitech or call them. It´s an USB-Cable inside the wheel, wich has broken. I had this already, too.
The wheel will mostly changed by Logitech and you become a new one...

(Sorry for my bad english :blushnew: )
Will they replace it even if it was preordered upon release (basically because of its age) ??
Saitek offered a two year warranty on the product ...
Next issue is they will want proof of purchase. That i can not find a receipt though.

Shollis
Posts: 6
Joined: Fri Nov 02, 2018 9:50 pm

Re: Saitek wheel disconnecting ...

Post by Shollis » Fri Nov 02, 2018 10:00 pm

Did anyone manage to get to the bottom of this issue? Sons just had our third wheel delivered..............

User avatar
W1der
Posts: 3215
Joined: Wed Jan 13, 2016 7:53 pm
Location: SWEDEN

Re: Saitek wheel disconnecting ...

Post by W1der » Sat Nov 03, 2018 2:17 pm

It´s obviously a design flaw and they are fully aware of it by know.
It seems as if they tried to redesign it as the wiring has changed on later models but the problem remains.

Nothing you can do on your side to prevent this until they fix the design ...
[Win10] Intel i7-6700K 4.0GHz / GTX1070 Dual OC 8GB GDDR5 / 32GB 2133MHz DDR4 SDRAM

Shollis
Posts: 6
Joined: Fri Nov 02, 2018 9:50 pm

Re: Saitek wheel disconnecting ...

Post by Shollis » Sat Dec 01, 2018 11:41 am

THIRD one gone this morning!! One very upset boy again 😞 hasn't even lasted a month!!

User avatar
W1der
Posts: 3215
Joined: Wed Jan 13, 2016 7:53 pm
Location: SWEDEN

Re: Saitek wheel disconnecting ...

Post by W1der » Sat Dec 01, 2018 12:48 pm

I feel you ...

It´s really a shame as this is one of few wheels that also comes with analogue sticks on it.
I only know about one other wheel that has this and it is really expensive!
[Win10] Intel i7-6700K 4.0GHz / GTX1070 Dual OC 8GB GDDR5 / 32GB 2133MHz DDR4 SDRAM

Shollis
Posts: 6
Joined: Fri Nov 02, 2018 9:50 pm

Re: Saitek wheel disconnecting ...

Post by Shollis » Sat Dec 01, 2018 1:45 pm

I've requested a full refund from supplier now, so we'll have to see how that works out. I can't have a child upset every few months over something he saved hard to buy. He just got fs19 for his birthday today and this happens.

norfolk farmer
Posts: 65
Joined: Sat Oct 13, 2018 3:36 pm

Re: Saitek wheel disconnecting ...

Post by norfolk farmer » Sat Dec 01, 2018 8:52 pm

I gave up with the wheel after having 2 fail within 4 months. I now use the sidepanel and a G29 wheel for 17 only at present until Giants get there act together regarding controllers on Mac.

Shollis
Posts: 6
Joined: Fri Nov 02, 2018 9:50 pm

Re: Saitek wheel disconnecting ...

Post by Shollis » Mon Dec 03, 2018 9:38 pm

norfolk farmer wrote:
Sat Dec 01, 2018 8:52 pm
I gave up with the wheel after having 2 fail within 4 months. I now use the sidepanel and a G29 wheel for 17 only at present until Giants get there act together regarding controllers on Mac.
Did you manage to get a refund?

norfolk farmer
Posts: 65
Joined: Sat Oct 13, 2018 3:36 pm

Re: Saitek wheel disconnecting ...

Post by norfolk farmer » Mon Dec 03, 2018 11:14 pm

Shollis wrote:
Mon Dec 03, 2018 9:38 pm
norfolk farmer wrote:
Sat Dec 01, 2018 8:52 pm
I gave up with the wheel after having 2 fail within 4 months. I now use the sidepanel and a G29 wheel for 17 only at present until Giants get there act together regarding controllers on Mac.
Did you manage to get a refund?
I never bothered trying as I bought them online and didn't want the hassle of returning them plus I wanted the second side panel and thought it would complicate matters only wanting too return part of the package. From what I have read they do seem pretty good on the warranty just not so much on the production.

Shollis
Posts: 6
Joined: Fri Nov 02, 2018 9:50 pm

Re: Saitek wheel disconnecting ...

Post by Shollis » Mon Dec 03, 2018 11:51 pm

norfolk farmer wrote:
Mon Dec 03, 2018 11:14 pm
Shollis wrote:
Mon Dec 03, 2018 9:38 pm
norfolk farmer wrote:
Sat Dec 01, 2018 8:52 pm
I gave up with the wheel after having 2 fail within 4 months. I now use the sidepanel and a G29 wheel for 17 only at present until Giants get there act together regarding controllers on Mac.
Did you manage to get a refund?
I never bothered trying as I bought them online and didn't want the hassle of returning them plus I wanted the second side panel and thought it would complicate matters only wanting too return part of the package. From what I have read they do seem pretty good on the warranty just not so much on the production.
I've got three of the full set up here, they've never bothered to collect anything just keep sending full set of replacements! 🙈

Post Reply