[Mac]Graphic Issue when launching with Catalina Update
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[Mac]Graphic Issue when launching with Catalina Update
Ive run into a very strange issue with launching Farming Simulator 2019 from Steam on a Mac. If I launch the game with windowed mode off half the screen is cut off and unusable. Im able to alleviate the issue if I modify the text from the game.xml file from:
<fullscreen>true</fullscreen>
to
<fullscreen>false</fullscreen>
before I launch the game. After I'm able to go into the graphic setting with the game running and turn full screen mode back on with no issues.
im not able to upload a screenshot as the file is a png
Is there anything I can do to solve for this?
Thanks
<fullscreen>true</fullscreen>
to
<fullscreen>false</fullscreen>
before I launch the game. After I'm able to go into the graphic setting with the game running and turn full screen mode back on with no issues.
im not able to upload a screenshot as the file is a png
Is there anything I can do to solve for this?
Thanks
Re: Graphic Issue when launching
Can you post the log.txt of the game here, so that others can get a better overview of your setup (see the link 'log.txt' in my signature)?
Gruß/Regards,
don_apple
Apple iMac 27" (2017), Quad-Core i7 4.2 GHz, 48GB, AMD Radeon R580 8GB
Bitte benutzt das öffentliche Forum für Supportfragen und nicht PN/Please use the public forum for support questions and not PM
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don_apple
Apple iMac 27" (2017), Quad-Core i7 4.2 GHz, 48GB, AMD Radeon R580 8GB
Bitte benutzt das öffentliche Forum für Supportfragen und nicht PN/Please use the public forum for support questions and not PM
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Re: Graphic Issue when launching
Setup: iMac 27" (2019), 8-Core i9 3.6 Ghz, 40GB RAM, Radeon Pro Vega 48 8GB
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Re: Graphic Issue when launching
Re: Graphic Issue when launching
Thanks for the log.txt. The only thing I found in it that looks a little bit suspicious is that you don't have the latest patch installed:
The latest version is 1.4.1.0. Since you are using Steam the game should be updated automatically, but since this doesn't seem to have happened I would recommend that you check your Stream settings for the game to ensure the it will be updated to the latest version.
If that doesn't fix the issue I would recommend to contact GIANTS support directly, so that they van have a look at what is going on here and if there is a way to fix it: https://www.farming-simulator.com/suppo ... country=us
BTW.: how is the performance of the game on that iMac? do you have any issues with frame drops or stuttering of the graphics?
Code: Select all
Farming Simulator 19 (Steam)
Version: 1.4.0.0 b5045
If that doesn't fix the issue I would recommend to contact GIANTS support directly, so that they van have a look at what is going on here and if there is a way to fix it: https://www.farming-simulator.com/suppo ... country=us
BTW.: how is the performance of the game on that iMac? do you have any issues with frame drops or stuttering of the graphics?
Gruß/Regards,
don_apple
Apple iMac 27" (2017), Quad-Core i7 4.2 GHz, 48GB, AMD Radeon R580 8GB
Bitte benutzt das öffentliche Forum für Supportfragen und nicht PN/Please use the public forum for support questions and not PM
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don_apple
Apple iMac 27" (2017), Quad-Core i7 4.2 GHz, 48GB, AMD Radeon R580 8GB
Bitte benutzt das öffentliche Forum für Supportfragen und nicht PN/Please use the public forum for support questions and not PM
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- Chaki
- GIANTS Software | Community Coordinator
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Re: Graphic Issue when launching
Hey folks,
we're currently looking into what causes the issues with Catalina together with our partners. I don't have an ETA at the moment, but Devs and QA Team are working on it. We should have enough information to resolve it, so a support ticket won't be necessary and if i have news, i'm gonna update this thread.
we're currently looking into what causes the issues with Catalina together with our partners. I don't have an ETA at the moment, but Devs and QA Team are working on it. We should have enough information to resolve it, so a support ticket won't be necessary and if i have news, i'm gonna update this thread.
aka Chris - Community Coordinator - Professional Wolf - Typer of Keys
Technical Help [EN/DE] - Bug Reports - Support
Technical Help [EN/DE] - Bug Reports - Support
- Chaki
- GIANTS Software | Community Coordinator
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Re: [Mac]Graphic Issue when launching with Catalina Update
Hey folks,
we checked the problem out and are still working on a solution. It looks like the issue occurs only in fullscreen mode, so as a temporary workaround, we recommend to those affected to run the game in windowed mode and set Resolution Scaling to 50%.
Thank you for your patience as we continue to investigate.
we checked the problem out and are still working on a solution. It looks like the issue occurs only in fullscreen mode, so as a temporary workaround, we recommend to those affected to run the game in windowed mode and set Resolution Scaling to 50%.
Thank you for your patience as we continue to investigate.
aka Chris - Community Coordinator - Professional Wolf - Typer of Keys
Technical Help [EN/DE] - Bug Reports - Support
Technical Help [EN/DE] - Bug Reports - Support
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Re: Graphic Issue when launching
Thanks foe the input don!
I do have a lag issue with this iMac spec. Ive been playing with the graphics settings but haven’t got lucky yet. At this point I assume hardware optimization with software might be needed.
How well does the game work on you’re end?
I do have a lag issue with this iMac spec. Ive been playing with the graphics settings but haven’t got lucky yet. At this point I assume hardware optimization with software might be needed.
How well does the game work on you’re end?
don_apple wrote: ↑Thu Oct 10, 2019 7:54 am Thanks for the log.txt. The only thing I found in it that looks a little bit suspicious is that you don't have the latest patch installed:The latest version is 1.4.1.0. Since you are using Steam the game should be updated automatically, but since this doesn't seem to have happened I would recommend that you check your Stream settings for the game to ensure the it will be updated to the latest version.Code: Select all
Farming Simulator 19 (Steam) Version: 1.4.0.0 b5045
If that doesn't fix the issue I would recommend to contact GIANTS support directly, so that they van have a look at what is going on here and if there is a way to fix it: https://www.farming-simulator.com/suppo ... country=us
BTW.: how is the performance of the game on that iMac? do you have any issues with frame drops or stuttering of the graphics?
Re: [Mac]Graphic Issue when launching with Catalina Update
The game works reasonably well on my trusty old iMac, although not on the highest graphics settings.
Gruß/Regards,
don_apple
Apple iMac 27" (2017), Quad-Core i7 4.2 GHz, 48GB, AMD Radeon R580 8GB
Bitte benutzt das öffentliche Forum für Supportfragen und nicht PN/Please use the public forum for support questions and not PM
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don_apple
Apple iMac 27" (2017), Quad-Core i7 4.2 GHz, 48GB, AMD Radeon R580 8GB
Bitte benutzt das öffentliche Forum für Supportfragen und nicht PN/Please use the public forum for support questions and not PM
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Re: [Mac]Graphic Issue when launching with Catalina Update
I'm also having issues with after updating to Catalina.
I run newest version from App Store, 1.4.1.
I tried changing to window mode and also I tried scaling down, but it still crashes or doesen't show the whole screen.
I'm running it on 2017 21,5" iMac with intel i7 and radeon pro 560
I run newest version from App Store, 1.4.1.
I tried changing to window mode and also I tried scaling down, but it still crashes or doesen't show the whole screen.
I'm running it on 2017 21,5" iMac with intel i7 and radeon pro 560
Re: [Mac]Graphic Issue when launching with Catalina Update
The program is working on my iMac: windowed, 5120x2880, resolution scale 50%
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Re: [Mac]Graphic Issue when launching with Catalina Update
I am having the same issue, I can’t even see the options in the main menu to make changes. Catalina dropped the support for my game pad as well.
Re: [Mac]Graphic Issue when launching with Catalina Update
Joepipefitter wrote: ↑Tue Oct 15, 2019 11:14 pm I am having the same issue, I can’t even see the options in the main menu to make changes. Catalina dropped the support for my game pad as well.
Hi
In order to start your game windowed and see all the options open your game.xml file (with Textedit in Mac) and change <fullscreen>true</fullscreen> to <fullscreen>false</fullscreen>
I had the same problem
R
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Re: [Mac]Graphic Issue when launching with Catalina Update
thanks kalunga
- Chaki
- GIANTS Software | Community Coordinator
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Re: [Mac]Graphic Issue when launching with Catalina Update
Hey folks, we just got word from our publisher that patch 1.5.2 should go live at around 4PM CET today for the Mac App Store.
aka Chris - Community Coordinator - Professional Wolf - Typer of Keys
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