Does Giants even read these?

cchess
Posts: 7
Joined: Mon Oct 21, 2024 9:43 pm

Does Giants even read these?

Post by cchess »

I have submitted many issues over the last few months and there's never any response from Giants. Do they even care? I try to write up thorough feedback with details and I just looked at my submissions only to find that none of them have even been opened!
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Guil
Posts: 7622
Joined: Fri Aug 21, 2015 8:43 pm
Location: Ireland

Re: Does Giants even read these?

Post by Guil »

Are you referring to proper bug reports or you just posting here on the forum?
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Guil
Posts: 7622
Joined: Fri Aug 21, 2015 8:43 pm
Location: Ireland

Re: Does Giants even read these?

Post by Guil »

cchess wrote: Fri Jan 24, 2025 3:05 am I have submitted many issues over the last few months and there's never any response from Giants. Do they even care? I try to write up thorough feedback with details and I just looked at my submissions only to find that none of them have even been opened!
Guessing you are referring to posting on the forum. That is not the correct way to report bugs and is not monitored afaik. You need to create a bug report below. You will need to create an account as forum login details are not active there.
https://feedback.giants-software.com/
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Stegei
GIANTS Software | CTO
Posts: 1828
Joined: Sat Jun 09, 2007 10:51 am

Re: Does Giants even read these?

Post by Stegei »

Yes we do look at the bugs reported on feedback.giants-software.com
Usually, you won't here much feedback until the next patch release though, unless we need some additional information to fix the issue.
itfosho
Posts: 2
Joined: Sun Apr 30, 2017 10:26 pm

Re: Does Giants even read these?

Post by itfosho »

Stegei wrote: Fri Jan 24, 2025 9:22 am Yes we do look at the bugs reported on feedback.giants-software.com
Usually, you won't here much feedback until the next patch release though, unless we need some additional information to fix the issue.
I have two bug reports that havent been acknowledged from November, nor were they fixed in the last patches....
frogrjb
Posts: 3
Joined: Sat Dec 11, 2021 6:34 am

Re: Does Giants even read these?

Post by frogrjb »

I love that fact that you can report bugs and it seems very detailed but not knowing if anyone has looked or is fixing the issue by a change in status in the ticket is quiet disheartening and makes the player not want to sent the next bug in as they think why bother. I feel they are looking at these but no showing a status change to the ticket is a big downer, feedback from the devs in this form of status changing to the ticket would result in better attitude to the company.
Burak55
Posts: 2
Joined: Sun Jan 19, 2025 9:16 pm

Re: Does Giants even read these?

Post by Burak55 »

Stegei wrote: Fri Jan 24, 2025 9:22 am Yes we do look at the bugs reported on feedback.giants-software.com
Usually, you won't here much feedback until the next patch release though, unless we need some additional information to fix the issue.
3Rd Person Cam, How Can We Turn Off the " Far Gaussian Blur" Please On Or Off Bring Options

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txbyy
Posts: 5
Joined: Fri Jan 19, 2024 7:57 pm
Location: Kent, England

Re: Does Giants even read these?

Post by txbyy »

There is a mod on PC to turn the 3rd person camera blur off. It's on ModHub.
Burak55
Posts: 2
Joined: Sun Jan 19, 2025 9:16 pm

Re: Does Giants even read these?

Post by Burak55 »

txbyy wrote: Sun Jan 26, 2025 2:20 pm There is a mod on PC to turn the 3rd person camera blur off. It's on ModHub.
Thank You Men ,Solved My Problem
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