Bugtracker

[Knud]

@MadMax
I have posted a few reports at the new bugtracker, but it seems as no-one take care.... Is it another black hole?

[don_apple]

Please take a look at the following blog post from GIANTS to get a better understanding on this: https://www.farming-simulator.com/newsA ... ews_id=587

As you can see in the FAQ section:

Why haven’t I received a reply to my bug report?

Don’t worry, your bug report is important and was received! Answering every single report is not possible, especially since you will not be the only one to report a specific problem. That doesn’t mean your report is in vain - it’s the opposite: receiving multiple reports on a issue sends us the signal that it must be important to fix.

Our dedicated support team will answer individual issues, e.g. key activation difficulties, and take care of your specific needs.

When it comes to bug reports, the support team is dedicated to work efficient with the goal of helping our programmers to create fixes. Meaning: they will use their resources for collecting, categorizing, prioritizing and internally reporting and discussing what you report instead of creating individual responses.

[Knud]

@don_apple
Thank you for your reply. I fully understand that they cannot respond to every report, but I thought the reports would have their status updated once they’d been read… They’re all still marked as ‘New’, so I thought they should be marked as ‘Assigned’?

[Noraf]

They have a rather strange set of statuses I think....
Feels like they go from new to closed/complete. Not trough a lot of stages in between